Senior Quality Improvement Specialist (Not remote)
Senior Quality Improvement Specialist (Not remote)
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Job Description
Northwest Human Services is a nonprofit Federally Qualified Health Center (FQHC) and has been a leader in providing advocacy quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical dental psychiatry mental health and wraparound services for those in our community who need it most uninsured individuals families the homeless and migrant workers.
Senior Quality Improvement Specialist
Location: Northwest Human Services West Salem Clinic 1233 Edgewater St. NW Salem OR 97304
Job Status: FullTime
Hours: Monday Friday 8am5pm (Inperson nonremote)
Join NWHS as our Senior Quality Improvement Specialistan advanced strategic role responsible for leading agencywide improvement efforts aligning operations with evolving care goals and building internal capacity for continuous improvement across all departments.
YOUR ROLE:
As our Senior Quality Improvement specialist you will lead organizationwide efforts to improve care delivery strengthen internal process and build sustainable capacity for continuous improvement. Using methodologies such as the IHI Model for Improvement and other evidencebased tools you will guide teams through structured problemsolving coach key staff on applying QI methods and help translate strategic priorities into measurable results. This is a highimpact handson role designed for someone who brings expertise in quality improvement and thrives on empowering others to drive change.
RESPONSIBILITIES:
- Strategic Alignment: Translate organizational priorities into actionable QI initiatives; provide expert consultation to leadership and department heads.
- Process Improvement:
Use methodologies and tools such as the IHI Model for Improvement Lean PDSA root cause analysis and workflow mapping to design lead and evaluate improvement projects. - CrossFunctional Collaboration: Guide crossfunctional teams to solve complex challenges related to access care coordination and service delivery.
- Training & Coaching: Develop and deliver QI training and mentorship building internal capacity and promoting a culture of shared ownership.
- Data Communication: Design dashboards and reports that transform raw data into actionable insights and narratives for diverse stakeholders.
QUALIFICATIONS:
- Masters degree in Public Health Healthcare Administration Quality Management or a related field is preferred; equivalent experience may also be considered.
- Five years of experience leading quality improvement or operational excellence projects in a healthcare setting.
- Certification in Lean Six Sigma (Green Belt or higher) or equivalent QI credential (e.g. IHI Improvement Advisor CPHQ) is required.
- Demonstrated success applying QI tools and methodologies to drive change across departments or service lines.
- Experience coaching or mentoring teams in QI tools facilitating collaborative problemsolving and promoting a culture of improvement.
- Strong skills in performance measurement data visualization and project tracking using Excel Power BI Tableau or similar platforms.
WHY JOIN NWHS
- Impactful Work:Be part of a missiondriven organization that makes a real difference in the lives of underserved and resilient populations.
- Collaborative Environment:Work with a dedicated team of professionals who are passionate about improving healthcare outcomes and fostering community engagement.
- Professional Growth:Opportunities for professional development and growth within the organization.
SUMMARY OF BENEFITS:Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
- Healthcare insurance plans: Medical Dental Vision
- Group Life: ShortTerm & LongTerm Disability 100% paid by employer
- 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
- Flex Spending Account
- PTO 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
- 7/12 Paid Holidays a year 2 paid floating holidays for fulltime positions
- Continuing Education & Training Benefit
- Employee Healthy Living Program Gym Membership & Smoking Cessation
TO APPLY:
To join our team please visit our websiteEmployment ()
For more information contact the HR/Recruiting Department at: 503.588.5828
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Senior IC
Employment Type
Full-Time
