RCIT Field Support Internship
RCIT Field Support Internship
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Job Description
ABOUT THE POSITION
Riverside County Information Technology (RCIT) Department
The Riverside County Information Technology (RCIT) Department delivers essential IT services to County departments and agencies playing a critical role in managing and securing the Countys enterprise systems and missioncritical infrastructure.
RCIT is currently seeking a motivated and techsavvy student intern to join our CIM Field Support team!
About the Role:
As a member of the CIM Field Support team youll gain handson experience with the installation maintenance and troubleshooting of a wide range of systems including:County telephone and data networks
Backup power systems
Audiovisual and paging systems
Approximately 95% of the work is performed in the field providing support directly at customer locations throughout the County. This is an excellent opportunity to explore the inner workings of a largescale enterprise IT environment and develop practical skills in a crossfunctional setting.
Our core technologies include the Cisco and Microsoft product suites with access to a broad range of tools within those ecosystems.
Internship Details:
Location: Based in Riverside CA
Duration: 1year internship
Schedule: 2040 hours per week (flexible to accommodate academic schedules)
What Youll Gain:
Realworld IT field support experience
Exposure to enterpriselevel infrastructure and support systems
Mentorship from experienced professionals in a collaborative environment
If youre looking to build your career in IT and want an immersive fieldbased learning experience we encourage you to apply!
EXAMPLES OF ESSENTIAL DUTIES
Under supervision assists and participates in the work performed by employees of a specific profession; through participation receives supervised work experience in a specific professional vocation; and performs other related duties as required. Some of the tasks include but are not limited to: Installing routers switches wireless access points (WAP) uninterruptible power supply (UPS) systems Providing field support working alongside of the NCC over the phone to troubleshoot routers switches WiFi network connectivity Installing new VoIP phones Troubleshooting VoIP phones UPS power systems faxes analog phone lines Patching network jacks Crossconnecting data and voice analog and digital circuits Preventive maintenance
MINIMUM QUALIFICATIONS
Minimum Cumulative Grade Point Average: 2.5GPA required.Proof of most current unofficial/official transcript with cumulative GPA must be provided at time of application.
This position will require the intern to be able to perform the activities listed below on a daily basis.
Education:Applicants must be currently enrolled/attending school at an accredited college or university in a Bachelors degree programduring the entire duration of the internship. Recent college graduates are eligible to intern for up to one year (twelve months) from their graduation date. Graduation date is not to exceed a twelve month maximum during the duration of the internship.
Areas of Study:Information Technology Computer Science or similar
Minimum Qualifications:- Drive a County vehicle (Drivers License is required)
- Squat crawl climb ladders kneel
- Reach above shoulder level
- Handle objects (manual dexterity)
- Do pushing/pulling
- Use fine finger movement
- Sit/stand/walk for long durations
- Lift 50lbs
- Resume
- Recent unofficial academic transcript
**Document(s) must be uploaded as attachments at time of application to be considered.**SUPPLEMENTAL INFORMATION
Veterans Preference
The County of Riverside has a Veterans Preference Policy. Upload a copy of your (or your spouses) Member4 Form DD214 or NGB22 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for Veterans Preference. Policy is available here:
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Whats Next
This recruitment is open to all applicants currently enrolled/attending school at an accredited college or universityor who have recently graduated within the past twelve months.
No late applications will be permitted and changes or alterations cannot be accepted. Resumes that include job descriptions and duties copied from the job classification will not be considered.
Applications received prior to the closing date will be considered based on the information submitted. Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process.
General Information
For more information please contact
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member4 Form DD214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other nonjobrelated factors.PreEmployment
All employment offers are contingent upon successful completion of preemployment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A preemployment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference preemployment accommodation or other employment questions please refer to our web site .
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or tollfree.
Required Experience:
Intern
Employment Type
Intern
