Title Specialist - East Coast

Title Forward a whollyowned subsidiary of Redfin is a group of wellfunded technology and real estate entrepreneurs. Our mission is simple. We want to modernize the multibillion dollar title and settlement industry to deliver a seamless transparent and delightful experience to buyers and sellers and make our real estate and lending partners look like geniuses and rock stars in the process. We are putting together a team of innovative hungry and highly motivated professionals to blend technology and customer service with a dash of automation and good old knowhow to build a new kind of national title agency.

As a Title Specialist you will enhance and diversify your knowledge of the title industry in order to maintain compliance with statespecific requirements follow changes in the industry and build on the ultimate client experience.

This is a fully remote position and all necessary technical equipment will be provided. The role follows Eastern Standard Time (EST) business hours and the employee will be required to work these hours.

The Role:

• As we grow and expand you will continue to enhance and diversify your knowledge of the title industry in order to maintain compliance with statespecific requirements follow changes in the industry and build on the ultimate client experience.

• Reviewing abstracts and identifying the title issues needing additional information or resolution

• Obtaining and maintaining a firm understanding and knowledge of statespecific statutes relating to title

• Working with sellers attorneys underwriting counsel and representatives from other title agencies to obtain the documentation and additional information needed to clear vesting issues judgments and other title defects

• Coordinating with team members to ensure applicable fees are added to appropriate settlement documents

• Preparing title clearance affidavits such as Continuous Marriage Affidavits LLC Corporation and Trust Affidavits Free and Clear Affidavits and Hold Harmless Agreements

• Ordering payoffs for liens and judgments including but not limited to mortgages

• Routinely communicating status updates and issuing an internal notification when files are curative complete

• Responding in a timely fashion to internal and external parties

• Generating final title policies and verifying for correctness and completeness prior to distribution to appropriate parties

• Portraying a sense of calm and professionalism regardless of the title defect or particular situation

• Frequently contact Title Forward employees including Closing Specialists and Closing Coordinators to clearly articulate title requirements and work towards their resolution.

• Regularly contact abstracting vendors underwriting counsel listing agents and sellers. Title Specialists will also interact with representatives from other title companies and attorneys who represent customers involved in the transaction.

Skills and Experience:

• Customer Service Experience: Professional who understands the importance of excellent customer service has strong written and verbal communication skills and possesses a positive cando attitude where the customer is always right.

• Industry Experience: Experience in related fields such as title mortgage underwriting law/legal or real estate are ideal for this position.

• Attention to Detail: Youre skilled in staying organized are able to prioritize and multitask can meet timelines and understand that no detail is too small.

• Team Spirit: You understand that you are a piece of a larger puzzle and that how you perform your job and complete your responsibilities directly affects both positively and adversely.

• Techsavvy: Youre comfortable with technology and learn new programs and systems quickly.

• Detailoriented multitasking professional who understands the integral role of a title specialist in a teamcentered industry.

Who you are:

• A unique combination of organization and attention to detail: The overwhelming seems manageable you commit to looking for things that are out of place and you get more done in less time

• A MultiTasker: You are able to work with highlevel multitasking skills and prioritize in a fastpaced constantly changing environment. You also have the ability to balance the workload to accommodate the demands of the job and exceed customer expectations

• Excellent communication skills: When communicating you hit the point from the getgo and deliver your message in a succinct manner

• Techsavvy: Youre comfortable with technology and learn new programs quickly

• A fun caring and humble attitude: We all work hard but its important to have a good time look out for each other and pitch in wherever needed

What We Offer:

• An open entrepreneurial environment: New ideas are always welcome. We want to foster an environment of continuous improvement where everyone on the team contributes.

• Competitive compensation packages

• Generous benefits including paid vacation medical dental and vision insurance fully paid family leave and more

• Amazingly smart and fun teammates and a management team invested in your growth and success.

Title Forward is an Equal Opportunity Employer

The compensation information below is provided in compliance with all applicable disclosure requirements.

Base Pay Range: $27.00 40.40. Actual base pay will depend on varying circumstances including the position location individual qualifications market finances and other operational business needs. Compensation may also include bonuses and equity.

We offer a generous benefits package including flexible vacation that supports the importance of time away from work for rest and relaxation paid parental leave sick leave (accrued at 1 hour for every 30 hours worked) medical dental and vision insurance benefits flexible spending account health savings account life and disability insurance fertility benefits Employee Assistance Programs and 401(k) employer match.

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse inclusive culture is vital to Redfins mission of making real estate better for people from all walks of life. Were proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression and any other characteristic protected by applicable federal state or local law. If you need accommodation in the application or recruitment process because of a disability or special need please contact

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts including but not limited to the California San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.