Data Analyst
Data Analyst
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$ 64200 - 101000
1 Vacancy
Job Description
Job Summary
Data Analyst Backend Infrastructure & Delivery is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences. At Marriott we are transforming the way we manage technology; this position will support the IT Operations team with analytics supplying the team with data and insights to drive the transformation forward. You will establish a data centric continuous improvement model in partnership with other ITSM Practice Owners Service Desk Leaders SRE Leaders and various other departments and product owners across the organization.
As a member of the Service Delivery Data and Analytics team the Backend Data Analyst will partner with ETL and Platform teams to ensure that data within the reporting platform is accurate uptodate and governed. You will be accountable to ensure data meets the requirements and availability standards defined by the team and documenting the available data and ITSM Metric calculations used to ensure consistency across the ITSM org. This is a technical analyst role that requires collaboration with multiple Global Technology and Platform teams.
Candidate Profile
Education and Experience
Required:
Undergraduate degree or equivalent experience/certifications
5 years of experience in Information Technology (IT) and/or analytics roles including:
3 years of experience in report validation data audit and data documentation.
2 years of experience in Service Now or related ITSM technology
Preferred Skills and Expertise
Technical:
Proficiency in data audit and enforcing data standards
Experience leading complex data initiatives with multiple stakeholders and end users including both technical and nontechnical partners.
Working understanding of ETL pipelines and dataflows.
Experience defining and implementing data governance process
Experience tuning and optimizing data models in PowerBI/Microsoft Fabric
Experience implementing and managing data sharing model for a data platform.
Experience defining and implementing ITMS Metric governance
Experience with Service Now reporting platform
Strong understanding of relational data models
Experience with Microsoft SQL Server and writing TSQL
Experience with Python PySpark or R
Experience writing technical documentation
General:
Ability to independently manage technical or process issues providing executive reporting on issue status
Experience communicating technical material to nontechnical business partners to help them interpret data and uncover actionable information
Strong interpersonal written and oral communication skills to interact at all levels
Experience interfacing with and influencing business partners
Core Work Activities:
Identify gaps and inconsistencies within the data platform across multiple core data sources.
Work with data platform team and source data owners to mitigate and resolve gaps and inconsistencies.
Support Business Application and IT Support Desk activities through data platform regulation and availability.
Work with peers and leadership to propose new opportunities for data strategy and insight
Work crossdepartmentally to align on data platform needs
Work in partnership with other team members on development of data strategy for service groups
Explore new tools and methods to continuously improve the data platform and reporting capabilities of the team
Complete special projects and activities as assigned
Function as a strategic data expert within the department
Develop specific shortterm goals and plans to prioritize organize and complete work
Institute and teach data management and reporting best practices across the team and organization
Provide direction influence and assistance to other teams and individuals as needed
Think creatively systemically holistically and practically to develop execute and iterate to move the team forward strategically
Generate and provide accurate and timely results in the form of program reports executive presentations etc.
Plan develop implement and evaluate the quality of operations property support and technology investments
Providing Technical Support and Consultation:
Provide technical expertise and leadership within own and other teams
Provide recommendations to improve the effectiveness of processes and programs
Demonstrate advanced knowledge of jobrelevant issues products systems technology and processes
Demonstrate advanced knowledge of functionspecific concepts
Apply knowledge judgment and actions to achieve business goals
Foresee identify and resolve problems
Keep uptodate technically and apply new knowledge to the job
Perform other reasonable duties as required for this position
The salary range for this position is $64200 to $101000 annually. In addition to the annual salary the position will be eligible to receive an annual bonus.
Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave educational assistance 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquartersbased positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.
The application deadline for this position is 5 days after the date of this posting May 15 2025.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC
Employment Type
Full-Time
