Business Analyst III - Delivery DMV
Business Analyst III - Delivery DMV
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$ 57708 - 75024
1 Vacancy
Job Description
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service teamwork accountability integrity and respect.
The vision of the department is to empower businesses and individuals through quality customer service innovation and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue pleaseenjoy this brief video!Description of Job
This Division of Innovation Strategy & Delivery (ISD)is responsible for understanding and implementing business specific goals related to technology for the Department of Revenue (DOR). This includes a high performance team that drives new innovation and continuous improvement for all divisions within DOR. The Division works in partnership with Office of Information Technology (OIT) internal/external stakeholders including vendors and customers. It emphasizes business value quality of service system integrity and stability expected of a worldclass business innovation group that supports the high growth and everchanging Agency needs to service the people of Colorado.
What we do:
The Delivery Team is responsible for development support for many core business systems used by Divisions of DOR. The Delivery team provides system enhancements maintenance and production support services to meet DOR initiatives and is accountable for exceptional development quality timely and accurate communication and the application of best practices to all initiatives.
Primary Duties:
Work with fellow Business Analyst IIIs to further grow in the areas of business analysis process management process improvement software delivery lifecycle management software delivery tooling development best practices work product quality and completeness.
Provide input and feedback to assist in the development and implementation of new processes operational reporting or other artifacts with the goal of improving the efficiency quality capacity and velocity of the development team.
Improve and maintain the organizational efficiency and productivity of the development team and the overall quality of solutions being developed for the stakeholders.
Facilitate guide and oversee discovery and requirements elicitation sessions to identify system and business process improvement opportunities.
Create review provide guidance and refine requirements developed by stakeholders or other members of the development team.
Conduct meetings presentations and/or training to share ideas document findings and improve overall team efficacy.
Develop revise and perform testing activities which validate solution designs derived from business requirements.
Respond to questions and concerns from leaders and executives with unbiased supporting research and actionable recommendations.
Determine how best to respond to customer requests in a manner that will promote customer service and transparency and deliver regular necessary and agreed status reports to all stakeholders.
This position will have rare but occasional in office meetings at our Denver office.
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Residency Requirement:This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description: (New)
H1C3XX ANALYST III
MINIMUM QUALIFICATIONS:
Experience:Six (6) years of progressive professional experience in business analysis or other experience directly related to the work assigned to this position which must include at least one of the following as part of the six (6) years.
At least 1 year working with the Colorado DRIVES application in a front line facing position or
At least 1 year working with the Colorado DRIVES application in a technical or telephone support position or
At least 1 year working with the Colorado DRIVES application as a county front line facing position
Education & ExperienceBachelors degree from an accredited institution in business administration public administration computer science information systems or a closely related field.
AND
Two (2) years of progressive professional experience in business analysis or directly related experience which at least one (1) year within the two (2) years of required experience in a position working with the Colorado DRIVES application in one of the following ways:
At least 1 year working with the Colorado DRIVES application in a front line facing position or
At least 1 year working with the Colorado DRIVES application in a technical or telephone support position or
At least 1 year working with the Colorado DRIVES application as a county front line facing position
NOTE: If submitting a transcript certification or other relevant materials candidates may redact information that identifies their age date of birth or dates of attendance at or graduation from an educational institution.
Preferred Qualifications:Additional years of:
Colorado DRIVES application usage experience
Colorado DRIVES application technical support experience
State of Colorado or Colorado County front line experience specifically Motor Vehicle or Driver License customer facing roles
Additional years of demonstrated experience with:
Software Development requirements elicitation
Agile User Story development and refinement including story splitting
Development feature timeline and scope negotiations
Meeting facilitation with large groups of diverse stakeholders
Testing enterprise applications
Bug tracking and management
Documentation of AsIs and ToBe business processes
Vendor Team and Stakeholder relationship management
Leading Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets
Knowledge of Colorado statute rule and law and how each impacts software development requirements
Agile Scrum or Business Analyst Certification
Conditions of Employment with theCDOR:
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty integrity and public confidence.
As a condition of employment with the CDOR all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations therefore all employees must undergo a preemployment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use see resume or see attached statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Parttime work experience will be prorated.
Recommended attachments: Resume Cover letter
List your employment history starting with the most recent job including parttime temporary and volunteer jobs. If more than one job was held with a given organization list each job held as a separate period of employment.
Information must be accurate including dates of employment. If it is found that information provided is falsified you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your email to accept messages from and addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
APPEAL RIGHTS
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at (303); or refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.Supplemental Information
Equity Diversity and Inclusion Compliance
The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA inbox .
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online submit application to:
If you are not able to submit an online application a paper application is available at this link:PDF State Paper Application(Download PDF reader). Paper applications must be received via email to by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However at the discretion of the appointing authority the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series.
Required Experience:
IC
Employment Type
Full-Time
