Senior Mac Endpoint Engineer
Senior Mac Endpoint Engineer
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1 Vacancy
Job Description
Job Description:
Job Title: Senior Mac EndPoint Engineer
Location: Hybrid- Boston MA 02116
MOI: Skype
Need Candidate with LinkedIn profile.
JOB DESCRIPTION:
Seeking a seasoned Mac Endpoint Engineer with expertise in Jamf Pro to contribute to the enterprise management and support of macOS devices. This contractor role will work closely with and take direction from the Endpoint Engineering Senior Technologist supporting broader team initiatives from Service Delivery while providing high-level technical expertise on Apple systems in the enterprise.
Responsibilities:
- Execute macOS management strategies utilizing Jamf Pro under the direction of the Endpoint Engineer Senior Technologist.
- Provide Tier 3 support for escalated macOS issues including troubleshooting complex problems.
- Assist in deploying and optimizing macOS environments including zero-touch provisioning.
- Ensure security compliance for Apple devices including integration with Apple Business Manager and endpoint protection policies.
- Automate workflows using Bash Python or AppleScript to streamline processes.
- Document technical procedures and contribute to user-friendly resources for IT staff.
- Collaborate with cross-functional teams to align Apple technology solutions with business needs.
- Work with vendors to set clear expectations keep communication open and ensure they meet agreed-upon service levels. Raise issues when needed and collaborate on solutions to support business goals.
Must-Haves:
- 10 years of experience in macOS enterprise support.
- Advanced expertise in Jamf Pro.
- Deep understanding of macOS iOS and Apple Business Manager.
- Familiarity with enterprise software packaging and deployment.
- Scripting skills (Bash Python or AppleScript).
- Experience with MDM endpoint security and compliance.
- Knowledge of networking VPN and authentication protocols.
- Experience with cloud-based identity management (Azure AD Okta).
- Previous experience supporting IT initiatives in a structured enterprise setting.
- Ability to execute tasks efficiently and collaborate in a team-driven environment.
Employment Type
Full Time
