Traveling Service Operations Support Manager

Our Traveling Service Operations Support Manager will provide coverage and support to our communities with vacant Service and Maintenance Manager positions.  They will also provide managerial support to our communities with essential and timesensitive hardships. This position will serve as the subject matter expert on direct maintenance and service operations vendor management and mentoring.

This is a heavy travel position with up to 75% of the year or 3 weeks per month on the road or in the air.

A bit more about what youll do

• May serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIRs Service Managers.
• May provide regional oversight of all aspects of Property Maintenance Management of multiple communities as assigned including service requests management turn process preventative maintenance training and supervision of staff.
• Provide support to the Regional Offices in supporting the operations for properties assigned.
• Assist Property Managers Service Managers Regional Property Managers Area Service Managers Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.

Qualifications :

• Expectation and ability to travel at least 75% of the time with easy access to large Airport
• Strong preference be located within one of AIRs main markets: DC Metro Miami Metro Boston area or Philadelphia area. 
• At least 5 years of experience in Multifamily Service Operations Management
• At least 2 years of experience in direct Service Management role
• Proven track record in managing large properties be a motivator a good communicator and a handson manager
• Must possess strong team building coaching and training skills multiple site supervision experience and excellent customer service background a strong financial results orientation and a demonstrated ability to enhance value at the community level

Additional Information :

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected pay rate of $$90000  $100000. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Medical dental vision and life insurance options available. HSA with company sponsored contributions FSA (traditional and dependent care FSA).
• Short and longterm disability paid by the company.
• 401(K) plus company contributions.
• Paid Vacation 11 Paid Holidays and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and PetInsurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• 25% Discounted Rent at AIR communities (certain exclusions apply and an application is required).
• Paid parental leave of up to 16 weeks following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning wireless phones health and fitness home appliances and more.
• 15 hours of paid time annually to giveback to your community.
• Opportunities for professional development and career growth including realistic job previews in person and virtual leadership training and performance improvement courses.

Candidates extended an offer will be required to undergo preemployment screening that includes checking references a fourpanel drug screening that excludes marijuana testing employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Remote Work :

Yes

Employment Type :

Fulltime