Senior Market Manager

The Community You Will Join

The Supply Stays team plays a key role in shaping these stays. As a multidisciplinary team we partner with Hosts to conceptualize and develop highquality repeatable and commercially viable offerings that align with our brand values.

The Difference You Will Make

As a Senior Market Manager your role will entail ensuring the health and expansion of our supply in the Northeast region. This will involve managing Hosts and acquiring highquality inventory. Your focus will be to enhance Airbnbs market presence in your designated region through collaboration with other teams and leveraging your expertise on the local market. With a deep understanding of Airbnbs mission and values you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies and managing relationships with strategic partners including the creation of new partnerships. You will also be tasked with developing and refining scalable localized supply management strategies for both established competitive markets and emerging untapped markets aiming to secure our longterm success in these regions.

A Typical Day

• Build manage and expand partner relationships within your territory aiming to surpass quarterly sales targets.
• Conduct regular optimization calls and business reviews with partners to develop strong enduring partnerships providing exceptional timely service to hosts including inperson support as needed.
• Implement strategies to effectively manage and optimize strategic partnerships.
• Prospect and onboard new highquality supply within your assigned geography.
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities demonstrating an ability to navigate operational complexities and efficiently allocate resources.
• Use an entrepreneurial approach to develop and implement unique engagement projects fostering innovation within your territory.
• Work crossfunctionally with teams such as product communications public policy legal tax and customer support to ensure Airbnbs longterm market success.
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
• Understand the technical aspects of software partnerships to offer comprehensive support ensuring a seamless experience for hosts and guests.
• Represent Airbnb in external meetings with Hosts and at industry conferences in your market solidifying the brands presence and commitment.
• Support host community programs in your region contributing to the growth and engagement of Airbnbs community.

Your Expertise

• 8 years of experience in new sales account management and partner support showcasing a deep understanding and capability in fostering business relationships.
• 2 years of tech/travel industry experience is a plus highlighting the value of sectorspecific knowledge.
• Proven track record of being able to effectively work a leads pipeline and a book of business demonstrating expertise in nurturing and converting potential opportunities.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your daytoday work emphasizing the importance of datadriven decisionmaking.
• The ability to work at both strategic and tactical levels with a proven track record to execute in ambiguous environments highlighting adaptability and strategic foresight.
• Proven experience working crossfunctionally ensuring the ability to collaborate effectively with various teams to drive collective success.
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone email and inperson underscoring the importance of strong interpersonal skills.
• Charismatic selfstarter who is resourceful and selfsufficient paired with strong time management and prioritization skills showcasing the initiative and organizational capabilities required for the role.
• Highly proficient in using CRM software specifically in working with leads opportunities and other core objects Salesforce experience is a plus indicating the technical tools proficiency needed for effective relationship management.
• Based in the locations listed below and must be willing to regularly travel to your assigned territory regularly.
• Passion for Airbnb travel and the sharing economy being an Airbnb host is a plus culminating the profile with a personal alignment and enthusiasm for the companys mission and sector.

Your Location:

This is a remoteeligible role with some rquired travel. Due to the nature of this position the successful applicant will need to be based in New York Connecticut New Jersey Massachusetts or Washington D.C. to be able to conduct their work.Currently employees can not be located in: Alaska Indiana Nebraska North Dakota Ohio South Dakota Wisconsin Alabama Mississippi Oklahoma Delaware And Rhode Island. This list is continuously being updated please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at: Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Required Experience:

Manager