DMV Customer Service Technician (Hourly/Wage), Winchester CSC, Pos. No. 03880
DMV Customer Service Technician (Hourly/Wage), Winchester CSC, Pos. No. 03880
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Job Description
Title: DMV Customer Service Technician (Hourly/Wage) Winchester CSC Pos. No. 03880
State Role Title: Admin & Office Spec III
Hiring Range: $19.72/HourCommensurate with experience.
Pay Band: 3
Agency: Department of Motor Vehicles
Location:WINCHESTER CSC
Agency Website:
Recruitment Type: General Public G
Job Duties
Virginias Department of Motor Vehicles (DMV) is looking for a serviceoriented professional to work as a PartTime (Wage) Customer Service Technician at the Winchester Customer Service Center (CSC). The selected applicant will handle various customer transactions including communicating policies procedures and regulations; issuing IDs; processing applications; administering vision driver and incar road tests. In addition processing diverse vehicle registrations and titling tax collection and other DMVrelated services. Training will be provided to ensure your success.
If you possess strong customer service and problemsolving skills with a willingness to learn and want a career with growth opportunities we would like to talk with you.
This is a wage position limited to working no more than 1500 hours per agency during the 12month period of May 1 April 30 regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12month period. This wage position offers no state benefits.
The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In additionDMVserves a wide array of businesses including dealers fuels tax customers rental companies driving schools other state agencies local governments and nonprofit upon five fundamental core values: Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values we live them!
Minimum Qualifications
Job Requirements:
Customer service experience working in a fastpaced environment.
Experience using a personal computer or other automated systems.
Excellent oral and written communication skills.
Flexibility to work MF and Saturday.
Strong organizational time management problem solving and multitasking skills.
Must have attention to detail accuracy and complete assignments on time.
Experience working in a team or group environment.
Can lift 10 25 pounds.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I9 Employment Eligibility Verification Form. DMV participates in EVerify
All applicants for employment must consent to a driver history and criminal background check. A fingerprintbased criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications resumes cover letters etc. in any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Minorities individuals with disabilities Veterans and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name: DMV Employment
Phone:
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). ServiceConnected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022 February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
IC
Employment Type
Hourly
