Market Manager, Center for Private Business - Ashevlle Region, School of Business

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Job Description Summary

Job Description

About the Role

Essential Functions:

Prospective Member Management

• Manage all tasks related to prospecting and recruitment of new members
• Maintain a prospective member pipeline
• Seek out and pursue prospective members for membership
• Manage all communications to prospective members
• Clearly and accurately describe the Centers functions value proposition and upcoming programs to prospective members

New Member Experience Management

• Manage all aspects of new memberships including onboarding
• Confirm that new members have joined paid and successfully onboarded to the Centers membership
• Provide new members with a thorough orientation of Center resources

Existing Member Experience Management

• Manage all functions related to members experience
• Host annual membership calls to gain relevant information about the membership experience
• Facilitate ongoing needs assessment of members and relay feedback to the team
• Provide ongoing assistance to all members to maintain excellent satisfaction and retention
• Provide continued stewardship of regional members throughout the year
• Attend Center programs

Data Management

• Use the Centers data management platform to manage prospects and members
• Maintain and update members data and information in the Center system

Center Development and Strategy

• Create and implement new strategies that enable Center growth
• Manage membership activities to align with Centers budget
• Provide regional expertise and perspective to the Center team
• Serve on the Programming Review Committee as a regional representative
• Attend weekly team meetings as a part of the Center staff team

Other Functions:

• Statewide travel required

Required Education Knowledge Skills Abilities:

• Bachelors degree and 24 years of relevant experience or an equivalent combination of education and experience in a business setting is required
• Proficient knowledge in marketing and communications
• Ability to strongly influence or persuade others
• Possesses the savviness to interact effectively and skillfully with business leaders
• Demonstrates a high degree of member focus and attention to service
• Ability to plan organize and direct multiple programs and activities
• Strong attention to detail and organization
• Outstanding interpersonal and community relations skills
• The ability to communicate and work effectively within a diverse community
• Ability to demonstrate effective communication skills both verbally and in writing
• Ability to organize workflow and coordinate activities
• Knowledge and understanding of the business community practices and customs

Accountabilities:

• Responsible for own work.

Physical Requirements:

Work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists hands and/or fingers; and assessing the accuracy neatness and thoroughness of the work assigned.

Environmental Conditions:

Climate controlled office setting.

Additional Job Description

About Us

Wake Forest University

Wake Forest University is a private coeducational institution dedicated to academic excellence in liberal arts graduate and professional education. With over 5400 undergraduates and 3400 graduate and professional students the studentfaculty ratio is 11:1. Wake Forest is a collegiate university offering a vibrant intellectual community with a rich cultural life an impressive array of facilities and a strong athletics program competing in the Atlantic Coast Conference (ACC). Since its founding the University has adopted the motto Pro Humanitate which is exemplified by a deep institutional commitment to public service and engagement with the world. For more information visit: Forest University is located in WinstonSalem a beautiful midsized city centrally located in the PiedmontTriad region of North Carolina. A familyfriendly city with high quality schools a wide selection of restaurants and shops outdoor recreational activities and numerous special events it is known for its vibrant and thriving arts and innovation scenes. Residents enjoy proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours) a moderate climate with four distinct seasons and a very reasonable cost of living. WinstonSalem offers many of the amenities of a large city but with the sense of community and quality of life of a small town. For more information visit:

Center for Private Business

Located in downtown WinstonSalem the Centers mission is to enable privatelyheld businesses to thrive by helping them to achieve dreams for their business family employees community and stakeholders by providing access to industry leaders resources networks and education. It is our hope that the Center for Private Business continues to be a catalyst for economic growth and deeply embedded in the social prosperity of our region and beyond. Learn more about the Center at learn more about careers at Wake Forest University the WinstonSalem community and our other locations and entities please visit our Career Site at position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other jobrelated instructions and perform jobrelated duties as may be reasonably assigned by the employees supervisor.

In order to provide a safe and productive learning and living community Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race color religion national origin sex age sexual orientation gender identity and expression genetic information disability and military or veteran status. If you are an individual with a disability and need an accommodation to participate in the application or interview process please contact .

Time Type Requirement

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