drjobs Inside Sales Specialist

Inside Sales Specialist

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1 Vacancy
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Job Location drjobs

Charlotte - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description Summary

Be the key liaison between the outside salesforce customers and internal technical product support teams to ensure a smooth sales process and to assist with effective resolution to any customer inquiry or issue raised. Responsible for customer service inquiries direct communication and problem resolution concerning bid offers orders reports invoices agreements and contract requirements for targeted clients assigned accounts package and territories.

Job Description

Roles and Responsibilities

  • Works closely with Key Account Managers Sales Representatives Distributors and Channel Partners to support our Grid Solutions portfolio for Power Utilities Industrial customers and the Energy sector in general
  • Responsible for customer service inquiries direct communication and followup on all problem resolutions concerning bid offers orders reports invoices agreements and contract requirements for targeted clients assigned accounts package and territories
  • Be the key liaison between the Outside salesforce Customers and internal Technical Product Support teams to ensure a smooth sales process and to assist with effective resolution to any customer inquiries or issues raised
  • Customer facing communication to support the business winning strategies
  • Creation submission followup and closeout of quotations
  • Order entry pricing lead time and contractual requirements verification in order to avoid any discrepancies

Required Qualifications

  • Bachelors Degree in related field with a minimum of 5 years of technical sales support or customer support (OR nondegreed with a minimum of 5 years of direct experience in sales or customer support of a technical industrial or commercial manufactured product)
  • Minimum of 3 years direct experience working closely with customers providing customer service support and responding to a wide variety of customer inquiries

Additional Information


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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