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GJC/25; Registration and Records
Community College of Aurora is a vibrant growing diverse urban community college committed to student engagement innovative teaching and a global multicultural perspective on learning. The college has built a reputation of excellence by cultivating a family culture that values students faculty and staff.
Why work for Community College of Aurora
In addition to rewarding and meaningful work we offer the following benefits:
This fulltime position supports all functions of the Registration frontoffice and back office job duties as needed. Handles day to day forms processing support students with completing Registration and Records forms processes enrollment verifications and manages office supplies for the department.
This position guides students through the Getting Started Steps. Assists students with completing the admissions application selfassessment questionnaires scheduling advising appointments registration functions and reviewing Degree check. Also assists with graduation applications password resets guidance with appeal requirements and documentation and completing online forms.
This position is primarily responsible for work study onboarding training and supervision. Making sure that work studies are properly trained and equipped with the knowledge needed to support students through the enrollment processes. This position will approve biweekly time sheets and monitor work study funds allocated to each student employee. Monitors work study funding and coordinates with Financial Aid when students approach their funding limits. If no additional funds are available this position will communicate to the work study staffer when their last day of employment will be once funds run out.
Serve as the point of contact for Registration and Records Department office purchases coordinate orders/catering for department events route and process all paperwork for the hiring of temporary parttime and workstudy staff as well as coordinate the onboarding process for all new staff (name tags Banner and email accounts including in staff directory etc.) in the department.
This position is the primary contact for special projects for the department. This position will be the primary contact for CCCS Systems testing requests and for data cleanup projects. Other special projects such as collaborating and coordinating events with other Registration and Records staff for special events and other duties as assigned.
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
MINIMUM QUALIFICATIONS:
Experience Only:
Thirtysix months (36) of clerical experience which must include excellent customer service experience and purchasing experience in an office setting. Computer literacy is a must. Daily interaction with students faculty and staff require that this position have strong interpersonal and organizational skills due to multiple assignments and fluctuating priorities. Effective verbal and written communication skills are necessary for success in this position. (Parttime experience will be prorated)
OR
Education and Experience:
College university or noncorrespondence business school course work from an accredited institution in Business or similar field may substitute for the clerical experience as listed above on a year for year basis however there isno substitutionfor the excellent customer service experience and purchasing experience in an office setting.
Preferred Qualifications:Please provide a detailed description on your application of your relevant work experience and document examples of your work in relation to the following:Experience involving a wide range of clerical responsibilities. Working knowledge of Banner Student Module or related system. Prior experience working in a community college admissions registration & records office. Knowledge of the Federal Family Educational Rights and Privacy Act of 1974 (FERPA). High level of speed and accuracy regarding data entry. Attention to detail (ability to check for typographical grammatical and spelling errors etc.);ability to multitask and be a selfstarter. Strong analytical and problem solving skills. Ability to deal with a diverse population with discretion and tact.
Conditions of Employment:Must submit to and successfully complete a preemployment background check as a condition of hire. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions it is your responsibility to provide CCA Office of Human Resources with an official disposition of the charges. Must have the ability to handle lengthy and sometimes difficult phone calls while relaying a professional attitude under all working circumstances. Must maintain a high level of confidentiality at all times.
Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.
Review of the completed signed and submitted appeal will be timely on the basis of written material submitted by you using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email atwithin ten (10) calendar days from your receipt of notice or acknowledgement of the Departments action.
This posting may be used to fill one or more similar positions in the future.
Important Note To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges who were disciplinary terminated or resigned in lieu of termination must disclose this information on your completed application.
CCA recognizes the importance of a workforce that is reflective of our diverse student community. As such we are interested in selecting the best candidate from a diverse applicant pool.
Selection Process: Your employment application will be used to rate your training and experience and to determine your rank among the candidates for this position. Other forms of testing may include eSkill oral board written etc. subject to change based on number of qualified applicants. It is therefore very important to fill out the application completely and to give a detailed description of your education and work experience. Your application and attachments should address the described duties minimum and preferred qualifications. Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g. application transcripts licensure supplemental questionnaire etc.). Failure to include the required information by the application deadline will result in your rejection from consideration of the position.
Equal Opportunity Employer:
The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need all will have the opportunity to thrive. In all aspects of the employment process decisions are made based on merit competence performance and business need without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy creed ancestry national origin marital status genetic information military status or any other protected status in accordance with applicable law.
Required Experience:
Unclear Seniority
Full-Time