Job Description
Our client is a dynamic and customerfocused insurance carrier committed to providing exceptional service to policyholders. They are currently seeking a highly skilled and motivated Litigation Paralegal to join their claims team.
As a Litigation Paralegal you will play a critical role in ensuring policyholders receive prompt and fair resolution of their claims. You will be responsible for investigating evaluating and negotiating homeowner and/or commercial liability claims providing a high level of customer service throughout the process.
Responsibilities:
- Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations. These investigations might require the representatives take in depth recorded statements to investigate coverage and liability/injury claims.
- Ability to read medical records and properly evaluate values in multiple jurisdictions to ensure proper reserve practices.
- Ability to recognize potential subrogation opportunities.
- Review insurance policies to determine coverage and assess the applicability of policy terms and conditions to the claims being investigated.
- Provide clear and accurate coverage opinions to internal stakeholders and insured parties.
- Engage in negotiation with claimants legal representatives and other involved parties to reach fair and timely settlements of both 1stand 3rdparty claims.
- Maintain detailed and organized claim files documenting all relevant information communications and decisions.
- Ensure compliance with industry standards and best practices in claims handling.
- Demonstrate a commitment to delivering exceptional customer service by responding to inquiries addressing concerns and keeping all parties informed throughout the claims process.
- Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment. Work well under pressure.
- Able to think strategically solve problems set priorities make the necessary decisions to resolve complex/regular issues/claims
Requirements:
- Bachelors degree from an accredited four year college or university.
- Must have experience handling Litigated files.
- Capable of working independently without close supervision and ability to effectively manage workload while maintaining diary and focus on claim quality
- Minimum of 5 years of experience in liability claims adjusting.
- Strong knowledge of insurance policies coverage issues and relevant legal principles.
- Excellent negotiation and communication skills.
- Proficient in claims management software and Microsoft Office Suite.
- Ability to handle complex and highexposure claims with a focus on resolution and customer satisfaction.
- Licenses: not required but would be a great bonus (MA NY CT NH PA NJ)
- Must have: Homeowners Insurance experience (preferably with a carrier)
Salary/Benefits:
- $85K to $110K (we can be flexible)
- Hybrid (4 days inoffice/week) (they can choose which remote day they want)
- 401k matching employer contributions
- Competitive Medical Dental and Vision Benefits
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