RN Triage Clinic
RN Triage Clinic
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Job Description
Overview
Triage Registered Nurse Perinatal Center
Full Time 75 Hours Per Pay Period Day Shift
At LeConte Womens Healthcare Associates we specialize in the treatment of the whole female patient across all stages of life from birth control education healthy hormone management and annual exams to guiding you on your pregnancy journey. With more than 60 years of combined medical experience our expert healthcare team is ready to provide you with excellent care. For women facing a highrisk pregnancy we partner with the perinatologists atFort Sanders Perinatal located atLeConte Medical Centerand are proud to be a member ofCovenant Health.
At Fort Sanders Perinatal Center were here for women with pregnancies that require extra care and were ready to help you make the best healthcare decisions from conception through delivery. For more than 25 years weve provided comprehensive highrisk pregnancy services and delivered over 26000 highrisk babies at Fort Sanders Regional Medical offer a range of care services for higherrisk pregnancies including mothers over age 35 multiples complications birth defects issues such as diabetes or hypertension or pregnancies after infertility.
Position Summary:
The Triage Nurse organizes and coordinates the intake/admission/triage process. The nurse will answer and process all calls within the practice based on the needs of the caller. The Triage Nurse reports to the Clinical Supervisor Office Manager and Operations Manager.
Responsibilities
- Answers all calls and will either triage as needed or will receive referral inclusive of patient and insurance information based on provider contracts and staffing capacities.
- Receives orders from MD as needed and communicates changes in patient assessment to MD and communicates additional orders to staff as appropriate. Cosigns MD orders as needed in absence of Clinical Supervisors.
- Receives organizes and processes faxed information as appropriate.
- Documents all calls and interventions/actions in messaging systems or charts.
- For a triage call conducts an initial telephone assessment of the patient using approved protocols as well as documentation from the medical record and discusses recommended action with the patient/patient representative.
- Receives and/or generates MD orders and communicates changes to all appropriate staff as needed.
- Communicates within office(s) as needed.
- Provides specific ICD9 codes based on admitting/recertifying staffs communication of assessment findings if applicable.
- Maintains current knowledge of agency policies and procedures.
- Accurately uses software(s) to create and document in clinical record process and retrieve information to meet patient needs.
- Maintains current knowledge of compliance guidelines.
- Submits and follows up timely with necessary information for obtaining authorization of services to be provided.
- Adheres to all policies procedures objectives and quality assessment programs as well as safety environmental and infection control standards in the performance of work duties.
- Attends meetings as required and participates on committees as needed.
- Follows policies procedures and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
- Performs other duties as assigned.
Qualifications
Minimum Education:
Graduate of accredited school of nursing with diploma ADN BSN or MSN.
Minimum Experience:
Minimum of three (3) years of medical office triage experience preferred. Excellent Customer Service Skills required. Experience with Basic Microsoft Office preferred.
Licensure Requirement:
Valid Tennessee Nursing license.
Employment Type
Full-Time
