Office Support Specialist 2025-01340
Office Support Specialist 2025-01340
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Job Description
Description and Functions
- GENERAL DESCRIPTION:
Under general supervision provides customer service and serves as the first point of contact for the agency. Greets and directs a high volume of visitors delivery persons and the general public. Performs administrative duties for internal and external customers.
Human Resource Contact:
ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.- Performs a wide variety of moderate to complex program and operational support duties.
- Applies knowledge of programmatic and administrative requirements.
- Accurately maintains agency files and records; inputs data into databases.
- Prepares reports; verifies computer systems databases and coded data for accuracy.
- Responds verbally and/or in writing to requests for information.
- Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
- Provides customer service to customers and clients. The staff acts as a resource and explains rules and procedures to coworkers customers and/or clients.
- Performs administrative duties requiring considerable judgment which may involve fiscal human resources or other specific program areas.
- Greets & screens visitors and customers/clients to evaluate and determine needs.
- Refers customers to appropriate supportive service agencies.
- Performs specialized tasks and coordinates general office functions such as administrative property management travel arrangements procurement personnel information systems or fiscal duties and provides staff training in some areas.
Qualifications
PREFERENCES:
Preference may be given to those with experience using Google Products and Microsoft Office Suite.
KNOWLEDGE:- Knowledge of applicable federal state and local laws codes regulations and policies technical processes and procedures related to the department.
- Knowledge of financial record keeping and reporting principles and procedures basic accounts payable and purchasing.
- Strong customer service background with an emphasis on superior customer service.
- Ability to assist clients in person and on the phone/computer in looking for work filling out job applications and/or writing resumes.
- Knowledge of local labor market information.
- Ability to work multiple phone line systems.
- Ability to manage a digital calendar and multiple appointment schedules.
MINIMUM QUALIFICATIONS:
Education:Associates Degree (typically in Business)Experience:01 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant IIOREducation & ExperienceSubstitution:24 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant IICertificates Licenses Registrations:NoneNecessary Special Requirements
PHYSICAL WORKING CONDITIONS:- Some travel will be required
NOTES:- FLSA: NonExempt
- The Wyoming Department of Workforce Services (DWS) uses EVerify an Internetbased system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about EVerify including your rights and responsibilities.
- For the Veterans preference consideration supporting documentationmust accompany your application.
- Former State of Wyoming employees who are rehired within 31 days from their previous employment will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
- Offers of employment will be contingent upon the successful completion of a background check.
Supplemental Information
Click here to view the State of Wyoming Classification and Pay Structure.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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