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CSUN strives to be a destination workplace where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success both for our students and our employees. We have a relentless passion for celebrating diversity equity and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. If this sounds like you youve come to the right place. Learn more: Duties
PLEASE NOTE: The position will be filled at either the Student Services Professional (SSP) IA IB or II levels dependent upon the applicants qualifications.
Qualifications
SSP IA: Equivalent to graduation from a fouryear college or university in one of the behavioral sciences public or business administration or a jobrelated field. No experience is required. Experience working with minoritized students with an emphasis on Black students and working in a higher education environment preferred.
SSP IB: Equivalent to graduation from a fouryear college or university in one of the behavioral sciences public or business administration or a jobrelated field. Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Masters degree in a jobrelated field may be substituted for the required experience. Experience working with minoritized students with an emphasis on Black students and working in a higher education environment preferred.
SSP II: Equivalent to graduation from a fouryear college or university in a jobrelated field.
Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Masters degree in a jobrelated field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a yearforyear basis. Experience working with minoritized students with an emphasis on Black students and working in a higher education environment preferred.
Knowledge Skills & Abilities
SSP IB: General knowledge of the methods and problems of organization and program management; working knowledge of research and interviewing techniques; working knowledge of the principles of individual and group behavior; ability to rapidly acquire such knowledge of the organization procedures and activities of the specific campus to which the position is assigned; and working knowledge of the basic principles practices and major trends in the Student Services field to which assigned. Ability and specialized skills to: rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; ability to reason logically draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; establish and maintain cooperative working relationships with faculty CSU administrators student organizations and other private and public agencies.
SSP II: Working knowledge of the practices procedures and activities of the program to which assigned; working knowledge of the methods and problems of organizational and program management; working knowledge of research and interview techniques; and working knowledge of the principles of individual and group behavior.
Ability and specialized skills to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing longrange program improvements; obtain factual and interpretative information through interviews; reason logically; collect compile analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required; recognize multicultural multisexed and multiaged value systems and work accordingly; establish and maintain cooperative working relationships with faculty CSU administrators student organizations private and public agencies and others in committee work and student advising and community contacts. Ability to rapidly acquire a general knowledge of the overall operation functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications about other programs or service areas Services Office.
Pay Benefits & Work Schedule
General Information
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity religion or religious creed nationality age gender gender identity gender expression sexual orientation genetic information medical condition marital status veteran or military status and disability. Reasonable accommodations will be provided for applicants with disabilities who selfdisclose by contacting Recruitment Services at.
Full-Time