Service Manager - Philadelphia
Service Manager - Philadelphia
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Salary Not Disclosed
1 Vacancy
Job Description
Service/Maintenance Managers make our apartment communities a great place to live. We take pride in the appearance and maintenance of our communities and our residents tell us this is one of the most important reasons they choose to call us home.
You will oversee maintenance at our 225unit apartment home community in Center City Philadelphia.
A bit more about what youll do
- Lead and develop a team of 12 direct reports
- Provide exemplary service to residents and team members
- Manage all aspects of property maintenance which includes vendor relationships service staff preventative maintenance apartment turns and resident service requests
- Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed
- Ensure property is in compliance with AIR operating procedures/guidelines regulations and other compliance matters including those related to Environmental Health & Safety
- Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service
Qualifications :
- At least 2 years of experience with technical maintenance and facilities
- At least 3 years of experience with technical maintenance and facilities management ideally in property management or similar industry (hospitality retail restaurants etc.)
- 13 years of experience leading a team of people in customer service and asset maintenance
As an AIR Service Manager you must have:
- A reliable mode of transportation
- Ability to work a flexible schedule including evenings weekends 7day work weeks (depending on community needs and seasonality) and oncall shifts (at least one week a month)
- Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
- Ability to read write and speak English
The most successful AIR Service Managers are:
- Passionate about team building
- Strong with mechanical aptitude
- Solutionfocused
- Practical
- Motivated
- Customer service oriented
- Highly organized
- Great troubleshooters
- Experts on attention to detail
Additional Information :
AIR offers attractive total compensation packages designed to recognize and reward performance at the individual team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:
- Expected pay rate of $58000 $75000 annually. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
- Options to live onsite rent free at the apartment community you are working (certain exclusions and taxes apply and an application is required).
- Quarterly and annual bonuses based on performance and customer satisfaction.
- Medical dental vision and life insurance options available. HSA with company sponsored contributions FSA (traditional and dependent care FSA).
- Short and longterm disability paid by the company.
- 401(K) and Employee Stock Purchase Plans.
- Paid Vacation 11 Paid Holidays Wellness Bonus Days and Paid Sick Time.
- Tuition Assistance Program.
- Commuter Benefits and PetInsurance.
- Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
- Discounted Rent at AIR communities (certain exclusions apply and an application is required).
- Paid parental leave of up to 16 weeks following the birth or adoption of a child.
- Consumer discounts from various products and services including travel planning wireless phones health and fitness home appliances and more.
- 15 hours of paid time annually to giveback to your community.
- Opportunities for professional development and career growth including realistic job previews in person and virtual leadership training and performance improvement courses.
Candidates extended an offer will be required to undergo preemployment screening that includes checking references a fourpanel drug screening that excludes marijuana testing employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
