drjobs Systems Engineer 2 - Flagstaff, AZ

Systems Engineer 2 - Flagstaff, AZ

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1 Vacancy
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Job Location drjobs

Flagstaff, AZ - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

Provides technical support systems engineering and integration within the NAH Systems Engineering team. Provides third level support for incident management across NAHs server and storage systems. Provides cross team support as an escalation point for issues and resource for project work. Analyzes and contributes heavily to hardware and software system design and documentation. Performs hardware and software deployment to support NAH Systems Engineering. Performs administration activities not limited to the following areas; Windows Active Directory O365 Citrix VMware Linux cloud platforms. Leads work efforts within the team as well as cross team within IT. Works closely with Senior Systems Engineers to develop update and maintain Enterprise hardware and software design documentation.

Responsibilities

Assists other IT resources by providing input to the resolution of escalated technical issues as required.

Executes assigned priorities based upon severity workflow and time constraints.

Identifies software/firmware/hardware solutions to system wide issues.

Identifies documents and operationalizes patching activities and remediation for security issues as needed.

Designs or modifies server specifications to meet complex application platform needs.

Conducts or leads implementation of hardware and software solutions to support NAH.

Identifies plans tests and implements large scale group policy changes needed to support NAH initiatives

Coordinates tasks and activities with other IT teams NAH departments and vendors as appropriate or directed.

Provides tier 3 support for issues and serves as escalation point for issues escalated from other teams in IT.

Maintains integrity and performance of NAH systems with feedback / guidance from Senior Systems Engineers.

Assists in implementing security and control procedures including but not limited to backup and recovery.

Drives resolution of complex system issues.

Works closely with Senior Systems Engineers to identify vet and recommend hardware and software solutions to support NAHs virtual systems infrastructure.

Configures optimizes tests and operationalizes operating system images to support NAHs virtual systems infrastructure.

Develops maintains and enhances personal skillset and continuously knowledge shares within team and IT to empower and grow self and others. Documents design decisions and system configuration.

Participates in rotational primary oncall for business hours and afterhours support.

Performs other duties as assigned.

Qualifications

Education
High School Diploma or GED Required
Associates Degree Preferred or equivalent education / experience
Bachelors Degree Preferred or equivalent education /experience
Certification & Licensures
Microsoft MCSA Preferred
Experience
5 years IT experience required
2 years of Desktop support experience Preferred
3 years of Systems Engineering experience Required

Employment Type

Unclear

Company Industry

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