Patient Advocate, FT, Evenings, Emergency
Patient Advocate, FT, Evenings, Emergency
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Salary Not Disclosed
1 Vacancy
Job Description
Heres What You Need
High School Diploma or Equivalent (GED) required Associates Degree preferred
CLIAFE Must comply with CLIA regulations regarding foreign education equivalency required if applicable.
3 years previous hospital experience required.
Must have good written and verbal communication skills.
Patient Advocate Emergency Dept
Fastpaced Unit is looking for top skilled Patient Advocate. Is that you
Work location: Texas Health Denton 3000 N. I35 in Denton TX 76201.
Work hours: Full Time Evening Shift (11a to 11p) 3 shifts 36 hours per and holiday requirements. Great growth opportunity and complete benefits available.
Unit highlights:
SelfScheduling that helps with work/life balance as well as opportunities for educational and career growth
The professional PCT exhibits understanding of basic human needs as well as demonstrates recognition and understanding of patients affiliations.
Fastpaced teaching environment growth opportunity.
What You Will Do
Reviews researches and evaluates complaints and inquiries.
Prioritizes concerns in multiple or complex issues.
Oversees referral investigation and resolution of complaints.
May respond to government or regulatory complaints.
Responds to government or regulatory agencies as appropriate. Identifies problems and works with those involved to implement changes and solutions.
Follows CMS guidelines.
Documents 100% of complaints received.
Provides data for centralized database of patient complaints and assists with reporting of patient satisfaction/patient complaints as requested.
Acts as an Advocate for patients
Acts as a liaison between patients staff and physicians.
Serves as resource person for hospital staff medical staff and physicians office staff.
Performs other duties as assigned.
Additional perks of being a Texas Health employee:
Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement Student Loan Repayment Program as well as several other benefits.
Great growth opportunity.
Delivery of high quality of patient care through education nursing research and innovations in nursing practice.
Strong Unit Based Council (UBC).
A supportive team environment with outstanding opportunities for growth.
Texas Health Denton is a 255bed fullservice hospital providing convenient care to people across North Texas and Southern Oklahoma since 1987. With more than 1100 employees and 450 physicians on our medical staff were one of Denton Countys largest employers.
We specialize in Cancer Care Neck & Back Program Critical Care Neonatology CT Cardiac Imaging Neurology Electrophysiology Orthopedics & Sports Medicine Emergency Care Robotic Surgery Endovascular Surgery Stroke Care General Surgery Weight Loss Surgery Heart & Vascular Services Women & Infants Care Interventional Radiology and Wound Care & Hyperbaric Treatment.
Texas Health Denton is a Joint Commissionaccredited Primary (Level II) Stroke Center and Chest Pain Center a Metabolic & Bariatric Surgery Center of Excellence and a Magnet designated hospital.
Our fourstory specialty center for women and infants features 12 labor and delivery beds 2 Csection suites along with 6 antepartum and 24 postpartum beds. Texas Health Denton is the citys only provider of obstetrical and neonatal intensive care services and is the largest provider of obstetrical services in Denton County. The ground floor houses a breast imaging center outpatient physical therapy cardiac rehabilitation and an internal medicine residency program.
Learn more about our culture benefits and recent awards.
Do you still have questions or concerns Feel free to email your questions to .
Employment Type
Full-Time
