Shipper Performance Coach, Amazon Transportation Services
Shipper Performance Coach, Amazon Transportation Services
Posted on :
20-05-2025
Employer Active
1 Vacancy
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Job Description
Amazon Transportation Services (ATS) Linehaul is seeking a highly skilled and motivated Shipper Performance Coach to improve the shipper experience for vendors and sellers who ship with Amazon Inbound Transportation. As Amazon continues to drive innovation within transportation and logistics we need to evaluate our current network shipper defects and drive improvement through shipper coaching and performance management. The Shipper Performance Coach will create and implement recommendations and actions to help shippers improve their performance.
Key job responsibilities
Monitor verify and present data on a daily basis
Overcome transportation disruptions and other barriers in realtime
Identify root causes of transportation defects
Maintain daily logs on assigned shippers
Lead weekly calls with assigned shippers
Lead daily business review standup calls
A day in the life
In this role you will be responsible for actively managing the performance of a portfolio of shippers. This involves closely monitoring their data identifying areas for improvement and then working directly with them to implement solutions. You will need to be able to quickly adapt to changing conditions and find creative ways to overcome challenges. Strong communication and collaboration skills are essential as you will be interacting with a wide range of stakeholders teams and partners on a daily basis.
About the team
At Amazon Transportation Services we focus on learning innovating and having fun at work. We are customerfocused with a direct line of engagement with our users. We are looking for individuals with a strong passion for ownership and accountability who are excited about reinventing the transportation shipper experience. If you have a drive to make a real impact and are passionate about transportation and logistics we want to hear from you.
Want to learn more about working with Amazon Transportation Services Check out this video! offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: High school or equivalent diploma
Work 40 hours/week and overtime as required
1 years of working with computers and Microsoft Office (including Outlook Word and Excel) experience
A completed Bachelors Degree from an accredited university or 2 years of Amazon experience
Knowledge of SQL
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Monitor verify and present data on a daily basis
Overcome transportation disruptions and other barriers in realtime
Identify root causes of transportation defects
Maintain daily logs on assigned shippers
Lead weekly calls with assigned shippers
Lead daily business review standup calls
A day in the life
In this role you will be responsible for actively managing the performance of a portfolio of shippers. This involves closely monitoring their data identifying areas for improvement and then working directly with them to implement solutions. You will need to be able to quickly adapt to changing conditions and find creative ways to overcome challenges. Strong communication and collaboration skills are essential as you will be interacting with a wide range of stakeholders teams and partners on a daily basis.
About the team
At Amazon Transportation Services we focus on learning innovating and having fun at work. We are customerfocused with a direct line of engagement with our users. We are looking for individuals with a strong passion for ownership and accountability who are excited about reinventing the transportation shipper experience. If you have a drive to make a real impact and are passionate about transportation and logistics we want to hear from you.
Want to learn more about working with Amazon Transportation Services Check out this video! offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: High school or equivalent diploma
Work 40 hours/week and overtime as required
1 years of working with computers and Microsoft Office (including Outlook Word and Excel) experience
A completed Bachelors Degree from an accredited university or 2 years of Amazon experience
Knowledge of SQL
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
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