Rent & Service Charge Mgr 9-12 months contract Full or P/T (4 days/30 hrs)
Rent & Service Charge Mgr 9-12 months contract Full or P/T (4 days/30 hrs)
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1 Vacancy
Job Description
As the key representative and ambassador for rent and service charges for our business you will manage key processes and stakeholder relationships. Working within the Finance directorate of around 60 people you will manage a small team and will contribute to the strategic direction of the function.
Within this position you will provide an expert advisory service to both service owners and budget holders ensuring Value for Money for customers whilst maximising rent and service charge recovery for the Group.
- With proven experience from within a rent and service charge management position you will have strong leasehold and housing legislation knowledge.
- You will have a strong understanding of accounting procedures and processes to enable you to monitor and review service charge recovery for the business.
- You have good overall understanding and experience in working in a Finance team and strong analytical skills with the ability to interpret complex financial data.
- Planning and organising resource for the rent and service charge calendar is vital as there are challenging deadlines.
- You will have an eye for detail and instil the need to monitor and analyse to your team as compliance within relevant legislation and service delivery to customers is imperative.
- You will be expected to measure and analyse existing systems and processes developing creative solutions to improve services for our customers. Your excellent customer focus commercial acumen and adept communication skills with a range of different people including key stakeholders will be key to your success in this post.
- You will be confident at dealing with challenge and will ensure you always work for the best outcome for the business and our customers even if this might involve conflict.
- In your role you will be expected to support the delivery of the rent and service charge transformation project and the implementation of the new rent and service charge module.
- You will be required to work closely with the rent and service charge project manager and project team to support delivery of the projects.
ReducedHours OpportunityWe welcome applications from candidates interested in a reducedhours contract (circa 30 hours over 4 days) please specify this clearly at the application stage. Our standard weekly hours are 37hour; 09:00 17:30 Monday to Thursday and 09:00 17:00 on Fridays.
Where could this role take youWhilst this role is to cover maternity in a business our size and with the transformation we are going through there is a possibility that this could either be extendedor other suitable opportunities may arise. Many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However if something longer term doesnt materialise you will still gain valuable experience which will add to your employability in this and similar fields
For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please emailand we will respond as soon as possible.
As part of our application process we have some role related questions wed like you to answer so theres no need to write a cover statement/letter. Your answers will help us assess your application against our essential and desired criteria as set out in the job description and person specification.
Thank you for your interest in Paradigm Housing Group thus far.
Closing date: 04 June 2025 however we reserve the right to close this vacancy earlier than the published date should we identify a suitable candidate.
About us
We are Paradigm Housing Group.
We manage more than 17000 homes across the South East.
We know that house prices in the areas where we work are high both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.
As a charity the money we make goes into building new homes and providing an excellent service for residents.
We are a Best Companies twostar accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our fiveyear corporate plan with ambitious and challenging objectives including delivering one of the sectors largest digital transformation programmes improving our environment and sustainability targets and delivering more quality homes to people who need them.
Our benefits
- Holidays 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year and the opportunity to buy up to another five days.
- Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employees contribution rate.
- Car leasing scheme.
- Annual bonus potential.
- 1 paid professional subscription per year.
- Family friendly policies including generous paternity maternity shared parental and adoption leave sabbaticals and more.
- Health cash plan worth over 1800 per year. Includes dental optical prescriptions and flu jabs physiotherapy chiropractic therapy reflexology Sports massage and more.
- Hybrid working for many roles.
- Up to three paid Giving Back (volunteer) Days a year.
- Modern collaborative offices with free parking and charging points for electric vehicles.
- Opportunities for career development and progression.
- Social events such as quiz nights Christmas Party Summer BBQ.
Our Vision
We provide excellent services to customers.
And build new homes to help more people.
We make sure our homes are safe and sustainable.
And strive to do more by making the most of our resources.
Working For Us
Our Values
Safer Together
Driving Improvement
Working As One
Acting Thoughtfully
Being Clear
Please note that customer facing roles may be subject to a DBS check.
Documents
Required Experience:
Manager
Employment Type
Unclear
