Optician

Who we are:

Were a Southern California company at home in San Diego. SportRx started with a single thought can we put high quality prescription lenses in our sunglasses Our opticians figured it out and for over 20 years weve specialized in custom prescription sunglasses for virtually every sport. Every day we dedicate ourselves to helping everyone see better.

Who we are seeking:

Are you always following the latest trends in eyewear and are you fascinated with the way corrective lenses work in the athletic space If so we may have the right role for you. The ideal person must be able to work with our large base of customers by delivering quality optical care with outstanding and friendly customer service. You must be able to assist customers with eyeglasses fittings you must also possess strong sales skills by demonstrating a high level of knowledge about our products and determining our customers needs for eyewear so you can recommend specific accessories or enhancements.

What you will be doing:

• Providing excellent customer service in person on the phone text email and through online chat.
• Interpret the results of eye examinations using prescriptions written by Optometrists and Ophthalmologists
• Assisting customers by recommending lenses coatings and frames to suit customers needs Specific customers may need special eyewear for sports occupational use or various tints and antireflective coatings.
• Advising patients on frame weights materials styles and colors
• Using prescription information from the doctor and the patients preferences face shape and other factors to help select the appropriate pair of eyeglasses frames and lenses.
• Giving product recommendations to patients based on their vision needs and lifestyle such as frame construction lens material and lens coatings.
• Providing education to customers about their eyewear needs.
• Anticipate problems explore underlying reasons for issues. Strives to develop solutions to ensure customer satisfaction.
• Perform work accurately and thoroughly.
• Remaining knowledgeable about products offered and discussing available options.

What you will bring:

• 1 2 years of experience in an optical setting.
• Basic understanding of sales principles and customer service practices.
• Basic Math skills and cognitive ability.
• Proficiency with computers and Microsoft programs.
• Working knowledge of customer/market dynamics and requirements.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.
• Previous experience as an optician and/or ABOcertified preferred.

What we offer:

• Health Plan after 30 days Many plans to choose from PPO EPO & HMO plans with wide networks.
• 401(k) matching up to 5%.
• Dental insurance.
• Deep employee discounts Who doesnt like a good discount
• Flexible spending account.
• Flexible Time Off Plan We actually do let you take time off!
• Training and career development.
• Supplemental Parental leave
• Great culture and super fun companywide teambuilding events.
• Worklife balance We care about our people and believe in equal parts work play and rest.
• Rewards & recognition We value those who get it done!
• Fitness Center and a wonderful walking/bike path.
• Delicious snacks in the office.