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You will be updated with latest job alerts via emailBuild your best future with the Johnson Controls team
As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!
What we offer
The basic function of this position is to supervise inspectors in performing routine inspection testing and preventative maintenance of company product line as well as similar competitive product line inspections. Provide specialized training and direction to inspectors and trainees. Required to audit the service delivery and review the performance of inspection teams.
How you will do it
Revenue Responsibility: Responsible for implementing plans programs and process designated to meet and exceed growth and objectives while improving market potential for Planned Service Agreements.
Oversee fire alarm and sprinkler inspectors daytoday tasks recommend new hires promotions and aid in performance evaluation and training of technicians.
Responsible for the total completion of all inspections and contract obligations i.e. cleaning or subcontractor work by coordinating with dispatch the scheduling of all inspection teams.
Make sure all inspections are scheduled timely and completed on schedule.
Work with inspections dispatch and Systems Integrity Representative in reviewing deficiency inspection reports.
Make sure deficiencies are accurately followed up on as outlined in the company Deficiency Program.
Instruct and ensure inspectors are correctly completing Service Requests with proper coding through communicative devices such as laptop computer and/or hardcopy. Ensure that a customer signature is acquired upon completion of all assigned calls.
Check that all company manuals vehicles tools equipment etc. are maintained by all inspections teams in accordance with Company procedures and policies and in a professional manner.
Confirm that effective performance measures are assigned and that employees are motivated to achieve and exceed objectives in a professional timely and quality manner.
Ensure all inspection and service personnel adhere to and follow safety guidelines and policies at all times.
Facilitate ongoing safety training to all inspection and service personnel.
Exercise good customer relation skills by dealing with customer programs or issues calmly and effectively.
What we look for
Required
Preferred
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Manager
Full-Time