Administrative Assistant II
Administrative Assistant II
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Job Description
Department Information
GJB/25; Sturm Collaboration Campus OperationsThe faculty and staff at ACC are passionate about student success. All ACC employees participate as educators striving to create an accessible inclusive environment that promotes success for students employees and the surrounding community.Why Work at ACC
- Benefits We offer a competitive benefits package including: health coverage retirement paid time off flexible spending accounts life insurance and more.
- Professional Development We provide professional development and enrichment opportunities for our staffto help them grow personally and professionally through our Center for Professional Enrichment and Human Resources department.
- Tuition Reimbursement To help our staff develop their skills we offer a tuition reimbursement program good for courses taken at any of the Community College System colleges.
Note:Work schedule for this position will be Monday through Thursday 1:00 p.m. to 9:30 p.m. and Friday 9:00 a.m. to 5:00 p.m. Flexibility in schedule may be required to meet department needs.This position is eligible for shift differential pay for all applicable hours.
*Shift Differentials will be paid to Employees in eligible classes as published in the States annual pay plan.- Regular rate applies when work hours fall between 6:00 a.m. and 4:00 p.m. (no shift differential).
- Second shift differential rate (7.5%) applies when half or more of the scheduled work hours fall between 4:00 p.m. and 11:00 p.m.
- Third shift differential rate (14%) applies when half or more of the scheduled work hours fall between 11:00 p.m. and 6:00 a.m.
- Weekend differential rate (20%) applies when more than half of the scheduled shift hours fall on a weekend shift. Weekend shifts start at 4:00 pm Friday through 6:00 am Monday
EMAIL ADDRESS: All correspondence regarding your status in the selection/examination process will be conducted via email. Please include your current email address on your application and set up your email to accept messages fromand addresses. If you do not have an email address then you will receive correspondence via US mail.Description of Job
This fulltime position is responsible for providing administrative and academic support to students staff instructors and community members at the ACC Sturm Collaboration Campus. Other major duties include: supervising student employees closing campus receptionist duties assisting students with application/registration processes helping faculty with classroom needs firstline technology support assist with setup and tear down for campus events and light housekeeping as needed.
This position serves the academic and administrative needs as the front desk receptionist for visitors guests students faculty and staff. Duties include (but are not limited to) greeting people at the counter handling phone calls answering all general questions proctoring tests providing technical assistance to the faculty/students ordering office supplies and serving as the first line responder to any immediate concerns i.e. pests broken copier or facility issues etc. Assists the Campus Director Associate Director and Campus Navigators as requested. Provides administrative support for Cyber and Health Lab as needed. Supervises and supports the hiring onboarding and training processes for student workers. Builds and maintains staffing schedules for the Sturm Welcome Desk. Other duties as assigned.
Provides assistance to prospective students with application questions and registration process. Assists students and guests with scheduling appointments for admissions academic advising testing tours and other student services needed. Helps students with enrollment and registration processes guiding them through basic skills of using ACC platforms (i.e. Navigate Web Application myACC and email). Answers general questions regarding tuition payment deadlines refunds prerequisite requirements course schedules and course catalog. Supports Student Life and Associate Dean of Students with logistics and planning of campus events at ACC Sturm. Serves as testing proctor once a week in the evening. Supports Campus Navigators and other ACC entities such as the ACC Foundation with outreach and various projects including data entry.Utilizes several computer programs such as Banner for student information Microsoft Office 365 on a daily basis to include Word to compose correspondence maintain reports edit and distribute memos etc. and Excel to update and maintain various databases; Outlook to maintain calendars and appointments.
This position is responsible for closing the campus and ensuring all endofday procedures are completed. Responsibilities include verifying that classrooms are properly set up for the next days activities powering equipment on or off as needed reporting classroomrelated issues to IT and notifying the Facilities Department of any facility concerns.Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description:
G3A3XX ADMINISTRATIVE ASSISTANT II MINIMUM QUALIFICATIONS:
Experience Only:
Two (2) years of clerical experience as listed above performed as the primary function of the job. Daily interaction with students faculty and staff require that this position have strong interpersonal communication and organizational skills. Computer literacy is a must. Effective verbal and written communication skills are necessary for success in this position. Do not use SEE RESUME statements on application; your application must be completed in detail and clearly document your relevant work experience. (Part time experience will be prorated).
Education and Experience:
College university or noncorrespondence business school course work from an accredited institution in Business or similar field may substitute for the clerical experience on a year for year basis. You must submit a copy of your transcripts with your application in order to be considered. Please redact agerelated information on your transcript.Preferred Qualifications:
Experience involving a wide range of clerical responsibilities. Working knowledge of Banner or similar system. High level of speed and accuracy regarding data entry. Attention to detail (ability to check for typographical grammatical and spelling errors etc.). Experience and ability to work in a fast paced customer service and data entry environment and ability to handle multiple tasks simultaneously while meeting targeted deadlines. Experience with problem solving processes. Understand and determine appropriate rules and regulations from various sources. Knowledge in extracting information from various reports. Prior work experience at a community college or other academic environment. Ability to deal with a diverse population with discretion and tact.
Conditions of Employment:
Must submit to and successfully complete a preemployment background check as a condition of hire. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions it is your responsibility to provide ACC Office of Human Resources with an official disposition of the charges.Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.Review of the completed signed and submitted appeal will be timely on the basis of written material submitted by you using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email atwithin ten (10) calendar days from your receipt of notice or acknowledgement of the Departments action.
For further information on the Board Rules you can refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes at InformationThis post may be used to fill one or more similar positions in the future.
ACC recognizes the importance of a workforce that is reflective of our diverse student community. As such we are interested in selecting the best candidate from a diverse applicant pool.
Important Note To Applicants:Former employees of the Colorado Community College System or one of its 13 colleges who were disciplinary terminated or resigned in lieu of termination must disclose this information on your completed application.
Comparative Analysis Process: Your employment application will be used to rate your training and experience and to determine your rank among the candidates for this position. Other forms of testing may include eSkill oral board written etc. subject to change based on number of qualified applicants.It is therefore very important to fill out the application completely and to give a detailed description of your education and work experience. Your application and attachments should address the described duties minimum and preferred qualifications. Be sure your application specifically addresses the requirements as listed in the Minimum Requirements section and that all required documents are included in the application packet (e.g. application transcripts licensure supplemental questionnaire etc.). Failure to include the required information by the application deadline will result in your rejection from consideration of the position.
Americans with Disabilities Act (ADA) Accommodations: Arapahoe Community College is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator Angela Johnson 303.797.5715.
Pregnant Workers Fairness Act: The Pregnant Workers Fairness Act allows applicants to request a reasonable accommodation for known limitations related to pregnancy childbirth or related medical conditions. If you require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to Angela Johnson.
Equal Opportunity Employer: The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need all will have the opportunity to thrive. In all aspects of the employment process decisions are made based on merit competence performance and business need without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy creed ancestry national origin marital status genetic information military status or any other protected status in accordance with applicable law. Our Accommodations and NonDiscrimination policies plus other helpful information can be found publicly at Confidentiality Program: If you are covered by the Address Confidentiality Program as provided by Colorado Revised Statute (CRS)throughplease notify the Human Resources office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. Mail. The extension allowed under this program applies only to U.S. Mail notifications that include a deadline of 10 days or less.
For information regarding Arapahoe Community College Security including crime statistics for the campus and surrounding area please see the ACC Campus Police website under Campus Safety: For a hard copy report please contact the ACC Campus Police Department at 303.797.5800 or Room M2600 at 5900 South Santa Fe Drive Littleton Colorado 80120
FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:
Per the requirements of the Step Pay Program implemented on July 1 2024 any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System including at Institutions of Higher Education is indicated in your application so that your timeinseries can be calculated accurately.
Employment Type
Full-Time
