Dental Scheduling Coordinator
Dental Scheduling Coordinator
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$ 20 - 23
1 Vacancy
Job Description
Dental Front Office Scheduling Coordinator
Looking to work with the best patients doctors and coworkers ever! Look no further. Dental Kidds is a fastpaced exciting and fun place to work. We provide the highest dental care to our young patients while creating a supportive work environment promoting professional personal and financial growth.
Dental Kidds leads the industry with stateoftheart equipment beautifully themed clinics and the top 10% of teams in the United States. In addition to a fun place to work we offer competitive compensation and multiple benefits.
The Scheduling Coordinator represents the practice in all facets of patient services which may include but is not limited to; greeting patients answering the telephone scheduling appointments maintaining patient records submitting insurance claims and coordinating patient flow.
Benefits
- Competitive compensation and comprehensive benefit package
- Medical Vision Dental and Orthodontia
- Paid Time Off
- Paid Holidays
- 401(k) program
- Life insurance
- Short Term Disability
- Health Saving Plan
- Flexible Spending Plan
- Companysponsored professional development
- Clinical excellence and quality assurance standards
- Professional Development and Career Advancement Potential
- Stateoftheart equipment
- Multiple locations across the Twin Cities greater MN and WI and growing!
- Work with incredible doctors and teams
Essential Duties:
- Greet visitors and patients entering the practice and alert appropriate staff of patient arrivals
- Answer telephone route calls provide information and take messages in accordance with practice procedures
- Schedule and adjust patient appointments to maximize patient care and reach practice profit targets. Manage the daily weekly and monthly calendar to meet the practice production and collection goals
- Establish maintain and keep patient files and records up to date (i.e. address phone number insurance information etc.)
- Communicate with patients regarding financial options. Reconcile financial records by receiving and recording patient payments
- Collect patient payments
- Collect referrals (from specialties orthodontics oral surgery endodontist) scan them into charts and give them to Office Leads
- Uses a computer or fax to transmit information or documents when requested
- Keep the front desk and reception areas clean
- Perform necessary duties associated with checking patients in and out
- Verify insurance eligibility coverage tables (which include active coverage deductibles yearly maximum breakdowns and frequencies) and enter this into the proper area in Open Dental
- Calls patients the day before to remind them of a scheduled appointment time or monitor the automatic communication system and maintain accuracy
- Adhere to all safety and health regulations
- Monitor the schedule regularly adjust the schedule as necessary and reschedule patients as needed
- Keep staff and doctor informed of scheduling problems issues or concerns
- Register new patients provide necessary paperwork (welcome letter HIPAA documents) and ensure all required documents are completed by the patient
Knowledge/Skills/Abilities:
- Knowledge of appointment coordinator procedures
- Knowledge of English composition grammar spelling and punctuation
- Skilled in the use of standard office equipment including telephones calculators copiers fax computers and computer software (MS Excel Word Practice Management software)
- Ability to maintain composure and professionalism when exposed to stressful situations
- Ability to engender trust from the doctors coworkers and patients
- Maintain confidence with the patient regarding the abilities of the doctor(s) and staff
- Ability to work cooperatively with management staff and patients
- Ability to prioritize organize and complete tasks in a timely and independent manner
- Ability to accept constructive criticism
- Ability to understand and follow written and verbal instructions
- Ability to collect data establish facts draw valid conclusions and maintain confidentiality
- Ability to communicate and express thoughts and ideas competently
- Ability to quickly grasp relevant concepts regarding duties and responsibilities
- Ability to greet visitors professionally and courteously
Education / Experience:
- High school diploma or equivalent
- Scheduling and dental knowledge are preferred
Special Requirements/Certifications/Licenses:
- None required
Physical and Environmental Requirements:
- May be required to lift up to 40 lbs
- Active movement throughout the day: sitting walking standing squatting bending stooping reaching etc. (not a sedentary position)
- Vision: close vision depth perception and ability to adjust focus
- Hearing: able to satisfactorily communicate with patients doctors and other staff members to ensure that verbal communication is clearly understood or a satisfactorilyequivalent method of communication
- Finger dexterity is needed to access enter and retrieve data using a computer keyboard or operate equipment
- May be required to administer first aid or CPR
- Occasional exposure to toxic or caustic chemicals and radiation
- Exposure to moderate noise levels
- Exposure to hectic fastpaced highanxiety environments
Additional or different duties may be assigned occasionally at the employers discretion.
Required Experience:
IC
Employment Type
Full Time
