Sales Enablement Program Manager, Onboarding & Tools
Sales Enablement Program Manager, Onboarding & Tools
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Job Description
About SmartBear
At SmartBear we believe building great software starts with qualityand were helping our customers make that happen every day. Our solution hubsSmartBear API Hub SmartBear Insight Hub and SmartBear Test Hub featuring HaloAI bring visibility and automation to software development making it easier for teams to deliver highquality software faster. SmartBear is trusted by over 16 million developers testers and software engineers at 32000 organizations including innovators like Adobe JetBlue FedEx and Microsoft.
Role Description: Were looking for a builder a connector and a creative thinker to take the lead on onboarding for our GoToMarket (GTM) teams. As our Onboarding Program Manager you wont just design training youll craft an experience that sets the tone for every GTM new hires journey helping them ramp faster and sets them up for longterm success.
Youll own the onboarding strategy endtoend designing and delivering programs that are as engaging as they are effective. Youll partner with sales leadership enablement and crossfunctional teams to make sure every new rep knows what success looks likeand has the skills tools and confidence to get there.
If youre passionate about making learning impactful love collaborating with others and want to shape the way new hires experience their first days weeks and months youll thrive here.
Primary Responsibilities:
- Design build and continuously iterate a scalable onboarding curriculum for GTM hires across roles segments and geographies.
- Facilitate engaging onboarding sessions that foster connection confidence and clarity for new hires.
- Create modern dynamic learning content that is interactive accessible and aligned to realworld success on the job.
- Collaborate with sales leadership to elevate their role in the onboarding process and support their new hires early success.
- Develop and execute a reporting and insights strategy to measure onboarding effectiveness link outcomes to performance and drive continuous improvement for the program.
- Align onboarding KPIs with rolespecific performance metrics ensuring new hire learning connects directly to quota and productivity expectations.
- Build targeted learning journeys for key GTM roles that support ramp skill development and career growth.
- Partner crossfunctionally with HR Business Operations Sales Operations IT Talent and Product Marketing to deliver a seamless integrated onboarding experience.
- Own the enablement tech stack strategy driving adoption training and proficiency for critical seller tools including Gong LinkedIn Sales Navigator Outreach Nooks SharePoint and LMS platforms.
- Consult with the business on tech stack success providing enablement solutions that support seller efficiency process adherence and revenue outcomes.
- Foster a feedbackdriven culture incorporating input from stakeholders and learners to continuously evolve onboarding programs.
Requirements:
- 2 years in a quota carrying role (preferred)
- 2 years of experience in enablement L&D onboarding or GTM program design
- A passion for creating exceptional learner experiences.
- Strong facilitation skillsyoure confident leading live sessions and energizing a room (virtual or inperson).
- An eye for instructional designyou know how to make learning stick.
- Familiarity with sales enablement tools and LMS platforms.
- Datadriven mindsets youre comfortable measuring impact and tying learning to performance.
- A gogetter attitude you take initiative move fast and dont wait for permission to make things better.
- Comfortable working independently and autonomously you own your domain and thrive in a fastmoving environment.
- Creative collaborative and energized by building something meaningful for others.
Why you should join the SmartBear crew:
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work collaborate and have fun.
- We love celebrating ourSmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization an important distinction for us. We think about our team holistically the whole person.
- We celebrate our differences in experiences viewpoints and identities because we know it leads to better outcomes.
Did you know
- Our main goal at SmartBear is to make our technologydriven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville MA with offices across the world including Galway Ireland Bath UK Wroclaw Poland andBangalore India.
- Wevewon major industry(product and company) awards including B2B Innovators Award Content Marketing AssociationIntellyXDigital Innovator andBuiltInBest Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit qualifications and business needs. We do not discriminate on the basis of race color religion sex national origin age gender disability veteran status sexual orientation or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart open driven accountable and curious.
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Required Experience:
Manager
Employment Type
Full Time
