Showroom Sales Supervisor (full-time)

Who We Are

Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home with its sleek design and advanced A.I. technology. Weve united a diverse team of experts and decades of research to reinvent strength training making it more efficient more effective and more engaging.

With this in mind we want to bring that same innovative approach to the workplace. At Tonal we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity as we redefine the future of fitness. We are passionate about building products that transform lives and building teams that transform the status quo. Together we can be our strongest.

Overview

Tonal is looking for a Showroom Sales Supervisor to mentor our Showroom Sales Specialists at our Northpark Showroom location. In this role you will be a critical component in driving sales at the Showroom. Youll be leading the sales floor and working closely with Sales Specialists to provide an exceptional client experience. If youre passionate about fitness have a high bar for client experience and love to solve challenging problems Tonal is the place for you.

What You Will Do

• Develop a deep knowledge and understanding of Tonals product technology and brand image

• Lead Tonal demonstrations calibrations and workouts with both scheduled and walkin clients

• Drive conversations to figure out each clients specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey

• Deliver on and exceed sales goals

• Maximize sales through exceptional client relationships and impactful instore service

• Maintain client information preferences and feedback using established Tonal sales systems (Salesforce)

• Conduct phone and/or email outreach to new clients to communicate updates and followups

• Maintains an organized and clean sales floor area with attention to detail

• Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations client service and floor coverage

• Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process client nurture cycle and instore experience

• Perform opening and closing procedures

• Create and maintain an environment of strong sales and exceptional client service through teamwork providing informal coaching and support when needed and leading by example

• Unpack boxes for inventory as required (boxes can weigh 5 30 lbs)

Who You Are

• 2 years of sales experience in retail fitness service or hospitality industries

• Ability to deliver great client experiences that build loyalty and deliver measurable sales results

• Strong verbal and written communication skills. Youre invigorated by interaction with clients whether groups or individuals. You are approachable a good listener and an enthusiastic brand representative

• Flexibility ability to adapt quickly and react positively to business needs and changes in strategies strong problemsolving skills

• Youre organized and accountable by following through on the next steps

• Flexibility to work a standard retail schedule including evenings weekends and holidays

• Minimum of 18 years of age

Physical Requirements

• Requires bending stooping reaching up and lifting up to 50 pounds.

• Ability to walk for extended periods of time.

• Ability to stand for extended periods of time.

• Ability to perform routine tasks for extended periods of time.

• Ability to look at a computer screen for extended periods of time.

• Use of hands and/or arms while performing client demos.

Extra Credit

• Fitness industry experienceLuxury or highend product experience

• Proficiency with Apple Products Google Suite and Salesforce is a plus

• Supervisory experience is preferred

At Tonal we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We dont just appreciate differences we celebrate them and we always seek people that represent a wide variety of backgrounds. Were dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what were looking for (even if you dont check every single box) send us your application. We would love to hear from you!

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence dignity integration and equality of opportunity. Should you have any accommodation requests please reach out to us via our confidential email All requests will be addressed and responded to in accordance with Tonals Accessibility Policy and local legislation.

At Tonal we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We dont just appreciate differences we celebrate them and we always seek people that represent a wide variety of backgrounds. Were dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what were looking for (even if you dont check every single box) send us your application. We would love to hear from you!

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence dignity integration and equality of opportunity. Should you have any accommodation requests please reach out to us via our confidential email All requests will be addressed and responded to in accordance with Tonals Accessibility Policy and local legislation.

Required Experience:

Manager