drjobs Entry Level Customer Service Agent

Entry Level Customer Service Agent

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1 Vacancy
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Job Location drjobs

Norcross, GA - USA

Monthly Salary drjobs

$ 35000 - 55000

Vacancy

1 Vacancy

Job Description

Job Ad:Entry Level Customer Service AgentSeronda Network (Atlanta GA)

Job Title: Entry Level Customer Service Agent
Company: Seronda Network
Location: Atlanta GA
Salary: $35000 $55000
Job Type: FullTime

About Us:
Seronda Network is a forwardthinking company providing innovative networking and digital solutions for clients across diverse industries. We are dedicated to offering exceptional service and fostering strong relationships with our clients. As we continue to grow we are looking for a Personal Assistant to join our team and support our executive staff in managing daily tasks and ensuring smooth operations.

Job Description:
We are seeking a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. This is an exciting opportunity for individuals who are passionate about providing exceptional service and support to our valued customers. As an Entry Level Customer Service Agent you will be the first point of contact for our clients assisting them with inquiries resolving issues and delivering solutions to enhance their experience with our company.

Responsibilities:

  • Assist customers with inquiries and provide product and service information.
  • Resolve customer issues and complaints in a timely and professional manner.
  • Document and maintain detailed records of customer interactions.
  • Process customer orders and transactions accurately.
  • Follow up with customers to ensure their issues are resolved and they are satisfied with the solution provided.
  • Collaborate with team members to enhance the customer service experience.

Skills Required:

  • High school diploma or equivalent required; some college experience preferred.
  • Excellent verbal and written communication skills.
  • Strong problemsolving abilities and attention to detail.
  • Ability to handle multiple tasks efficiently in a fastpaced environment.
  • Demonstrated ability to work well in a teamoriented setting.
  • Basic computer skills including familiarity with CRM systems and Microsoft Office.

Benefits:

  • Competitive salary ranging from $35000 to $55000.
  • Health dental and vision insurance.
  • Paid time off and holidays.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.

If you are an organized motivated individual looking to support a dynamic executive team apply now to become a valued member of Seronda Network as our Entry Level Customer Service Agent!


Required Experience:

Junior IC

Employment Type

Full-Time

Company Industry

About Company

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