Medical Assistant, Clinic Operations Lead
Medical Assistant, Clinic Operations Lead
Posted on :
17-05-2025
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1 Vacancy
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Job Description
Meet knownwell weightinclusive healthcare for all. Join a dynamic company that is changing the way care is delivered for patients with obesity. knownwell is a weightinclusive healthcare company offering metabolic health services primary care nutrition counseling and health coaching services for anyone of any size. Our hybrid model allows for both inclinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding led by Andreessen Horowitz please check outthis article.
Were looking for a Medical Assistant Clinic Operations Lead to join our team and help launch a new knownwell clinic in Woburn MA. This unique hybrid role is designed for an experienced Medical Assistant who is ready to take on both clinical responsibilities and daytoday operational leadership. Youll split your time 50/50 between patient care and administrative/leadership tasks and serve as a key partner to the Market Practice Manager.
This is an ideal opportunity for someone who is a selfstarter thrives in a fastpaced environment and is looking to grow into a future Practice Manager role as the clinic scales.
Schedule: MondayFriday
EMR: Athena
Responsibilities:
- Clinical Responsibilities (50%):
- Set the pace and lead by example in how clinical care is delivered modeling efficiency professionalism and compassionate weightinclusive care for the rest of the team
- Provide direct patient care including vitals histories triage procedures and support for virtual visits
- Manage patient flow from checkin through discharge
- Coordinate clinical followup including referrals prior authorizations and lab/test result tracking
- Maintain clean wellstocked and ready exam rooms
- Support our weightinclusive affirming approach to care in every patient interaction
- Operational & Leadership Responsibilities (50%):
- Serve as the goto clinic team member on the ground escalating issues and supporting realtime clinic needs
- Partner closely with the Market Practice Manager on daily operations staff coordination and patient experience
- Help onboard support and informally mentor other MAs as the team grows
- Assist with administrative tasks such as inventory scheduling and performance tracking
- Identify and help implement workflow/process improvements in collaboration with clinic leadership
- Support clinicwide communication and team alignment
Requirements:
- A leadership mindset you set the tone for clinical excellence through your own work modeling best practices in efficiency professionalism and compassionate inclusive care
- Certified Medical Assistant with 3 years of clinical experience
- Experience as a lead MA trainer or similar role is a strong plus
- Strong organizational and communication skills
- Comfort navigating both clinical and operational challenges
- Familiarity with EMRs (Athena experience preferred)
- A patientfirst mindset and commitment to inclusive nonjudgmental care
- Ambition to grow into a Practice Manager or clinic leadership role
$30 $35 an hour
We offer a comprehensive benefits package (Medical Dental Vision 401k match PTO) competitive salary and the opportunity to be part of a purposedriven organization that is dedicated to making a positive impact on the lives of patients. If you are an ambitious and experienced clinician who is passionate about transforming healthcare and creating meaningful change we invite you to apply and join our dynamic team. Please send us a note at
knownwell Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Based on current size of the clinic and HIPAA regulation providers cannot receive care in clinic and providers household members cannot receive primary care in the clinic.
Employment Type
Full-Time
Key Skills
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