Director of Service Lines - Ortho/Neuro/Rehab
Director of Service Lines - Ortho/Neuro/Rehab
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Salary Not Disclosed
1 Vacancy
Job Description
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)DIRECTOR OF SERVICE LINES ORTHO/NEURO/REHAB Paducah KY
Lourdes Hospital
1530 Lone Oak Road
Paducah KY 42003
Reports to: Market COO
# of Direct Reports: 50
Onsite role must be located in (or relocate to) the Paducah Market
Primary Function/General Purpose of Position
Director Service Line provides strategic administrative and financial leadership over Service Line. Responsibilities include strategic planning legal and regulatory compliance financial management relationship development operations and human resource management for assigned service line. May work in a matrixed management relationship with physician leaders and administrative leaders to assist in the development and implementation of the organizations strategic plan and marketing strategy. The Director facilitates the planning organization implementation and control of the resources needed for optimal performance of the inpatient or outpatient operations in coordination with other ministry leaders clinicians physicians and other support teammates. As needed works with other system leaders to improve accessibility and coordination of care. Stay current with reimbursement changes impacting service line and adjust services/workflows to meet these demands. The position will serve as the community facing leader. Establish key relationships to continue to grow market share.
Essential Job Functions
Develop and lead teams to implement the annual business plan/budget including financial marketing clinical operational capital teammate engagement and patient (customer) experience objectives which align with the corporate systemwide mission goals and strategy.
Develop and implement strategies to effectively meet system quality initiatives. Development of solid benchmark data for comparison purposes. Develop standards of quality care and communicate expectations to all teammates. Help maintain and improve quality by objectively assessing performance improvement data and implementing appropriate solutions. Ensure compliance with all applicable regulatory requirements relative to the service line.
Monitor patient (customer) experience results. Develop plans to improve patient experience/engagement as appropriate. Develop future needs/expectations and plans including marketing/communication strategies as appropriate. Provide leadership on employee engagement and drive improvement with team. Implement strategies to develop teammates and improve and/or maintain high levels of teammate engagement.
Maintain a threeyear workforce plan including provider need and succession planning in coordination with operational leaders. Recruit and replace physicians and staff members. Implement growth initiatives supporting the system strategic plan.
Ensure appropriate pricing of services maximize reimbursement with knowledge of payor mix; Ensure accurate recording of services rendered and related charges.
Education
Bachelors Business Administration Health Management or related (required)
Masters Business Health Administration or related (preferred)
Work Experience
5 years progressive management experience including supervisory experience with key decisionmaking abilities (required)
3 years experience in a healthcare related fastpaced field (preferred)
Skills
Managing developing and building quality client facing health programs
Communication
Interpersonal
Analytical
Problemsolving skills
Healthcare finance best practices and standards
Health and safety standards
Prioritizing
Leadership
Mentoring
Collaborative
Works will with team
Budgeting & Financial Acumen
Scenario planning
Strategy
Operational Knowledge
Organization
Critical thinking
Conflict resolution
Active listening
Collaborative and consensus building skills
Discernment
Decision making
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Service Line Leadership Market LourdesIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Director
Employment Type
Full-Time
