Area Manager
Area Manager
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Job Description
About Flexport:
At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.
The Opportunity:
We are currently seeking individuals for a fulltime position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team you will take on the role of a people leader responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools processes and operations that drive Flexports mission to make global trade easy for everyone you will contribute to shaping the future of logistics. We are looking for highpotential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry.
You will:
- Coach manage and develop a team of 30100.
- Communicate policies to your team and act as the primary information source for the team maintaining compliance consistency and taking corrective action when needed.
- Create manage and support recognition programs across your department.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Ensure procedures are followed for building security and product loss prevention.
- Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country.
- Own performance reporting for your areas of responsibility within the FC including but not limited to ontime receiving and shipping inventory accuracy and packing quality.
- Consistently hold yourself and your team to strict SLA expectations providing clear and concise verbal and written reports of performance and action plans when needed.
- Facilitate troubleshooting with relevant crossfunctional parties for fulfillmentrelated problems.
- Serve as an escalation point to mitigate risks and resolve issues.
- Measure and respond to gaps in inventory accuracy facilitating strategic initiatives to identify root causes and resolve them.
- Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network.
- Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
- Help prioritize the resolution of systemic problems working closely with our Growth and Engineering teams.
You should have:
- 2 years managing staff of 5 or more.
- Must be able to lift up to 49 pounds with or without reasonable accommodation.
- Must be willing and able to frequently push pull squat bend and reach.
- Must be able to stand/walk for up to 1012 hours.
- Must be able to work in an environment where the noise level varies and can be loud.
- Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees.
- Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadlinedriven environment.
- Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
- Demonstrated collaboration with internal and external business partners to deliver greater operational performance efficiency and quality.
- Precise communication around external partner decisions issues risks and new processes.
- Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly.
- Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation.
- Experience leveraging problemsolving and data analysis skills to drive high judgment decisions.
- Strong presentation and interpersonal skills.
- Demonstrated ability to work in a fastpaced ambiguous deadlineoriented work environment.
- Ability to adapt in a rapid growth startup environment.
- Strong problemsolving skills.
- Great attention to detail appreciation for the complexity associated with the consistent achievement of operational tasks.
- Personable and collaborative; strong affinity for working crossfunctionally.
- Strong computer literacy skills including usage of Google Sheets/Excel.
- Incredibly hardworking and willing to do what it takes for us to reach our goals.
- Experience in warehousing fulfillment or transportation/logistics management.
- Experience working with SQL creating and running reports.
Commitment to Equal Opportunity
At Flexport our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race color religion sex national origin age physical and mental disability health status marital and family status sexual orientation gender identity and expression military and veteran status and any other characteristic protected by applicable law.
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Required Experience:
Manager
Employment Type
Full Time
