Payments and Operations Coordinator
Payments and Operations Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
Life at Amplify
As a growing techfocused credit union Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reasonweve been named a Top Workplaceby theAustin AmericanStatesmansix years in a row.Were also proud to say that were the only fullservice financial institution thatdoesnt have deposit fees of any kind. Were looking for teammates who are inspired byour missionand ready togrow their careers. As they do our employees can expect Amplify to uphold our commitments toculture community inclusion and more.
Our business success is built on the community around us now more than ever. Therefore we believe it is our responsibility to give back to those who support our growth. Through volunteerism we can strengthen the communities around us and strengthen our business as well. Thats why were proud to offer up to 40 hours per year of paid time off to perform community service during work hours.
Position Summary
The Payments & Operations Coordinator provides timely customer service to all members and teammates through daily payment processing. Essential duties include coordination of information from various sources and the ability to navigate multiple systems to research and resolve issues tasks and responsibilities.
RESPONSIBILITIESinclude the following. Other duties as assigned.
- Scans indexes and verifies Credit Union documents to maintain accuracy and proper retention
- Regularly verifies documents stored offsite that have been imaged logs the documents in the destruction log and destroys the original document
- Accurately process daily mail to include deposits loan payments correspondence from outside vendors outgoing payments & correspondence and process return mail
- Management of plastic replenishments and audits
- Responsible for all document and card destruction in compliance with the Credit Union Record Retention Policy
- Assist with Foreign Collection and Return Deposit items
- Responds to member and teammate research requests
- Monitors various department email inboxes and phone loop
- Assists with the posting of incoming wires
- Assists teammates with questions problems and requests concerning electronic documents and document retrieval
- Upholds credit union policies and procedures and champions organizational culture both internally and externally
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED required.
Certificates Licenses Registrations
Must be bondable.
Software and Equipment Requirements
To perform this job successfully an individual must have knowledge of and be proficient in the use of a personal computer Microsoft Office products (Windows Word Excel and Outlook); 10key calculator and telephone.
Prior experience with the following is preferred but not required: Hyland OnBase Fiserv DNA
Must have reliable internet access of 50MBPS which is the minimum speed required to connect to several of our systems and platforms.
Other Qualifications
Ability to present a professional and personable disposition to members and staff. Ability to handle daily routine with moderate freedom to interpret and act upon various situations with minimal supervision. Ability to think strategically and implement tactically.
Working knowledge of credit unions products and services policies Standard Operating Procedures and state and federal NCUA regulations. Knowledge of the fundamentals of banking; Knowledge of financial services delivery; Ability to analyze statistical and financial data.
Exercise good judgement flexibility and sensitivity in responses to changing situations and needs
Ability to work within established guidelines with latitude to make decisions and take initiative to resolve problems or handle unique circumstances.
What We Offer
To build a better bank you must build a better team. Thats why were committed to offering the best benefits to our team members. We want your time at Amplify to be a jumpingoff point for personal and professional success and this means offering benefits including paid volunteer hours and development programs that will engage your role in our community.
- Medical Dental and 401(k) programs for team members.
- Customized volunteer opportunities with our signature partners (Saint Louise House).
- Additional paid time off for volunteerrelated activities.
- Undergraduate and graduate tuition benefits for eligible fulltime and parttime team members.
Starting Pay & Benefits
This role offers base pay of $18$20 per hour. It also entails thebenefits available to all Amplify employees.
Location
This role is available to candidates living in the Austin Metropolitan area in Texas.
Team Member Testimonials
Read about some of your potential coworkers andwhy they enjoy working at Amplify.Or check us out onComparably.
Amplify is an Equal Employment Opportunity Employer seeking people from all backgrounds life experiences and world views. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required Experience:
IC
Employment Type
Full-Time
