Patient Service Specialist
Patient Service Specialist
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$ 16 - 19
1 Vacancy
Job Description
Overview
Patient Service Specialist
Mount Prospect IL
Location: 1210 E Central Rd Mt Prospect IL 60056
Position Type: PRN as needed
Schedule: Weekdays TBD
Compensation: $16.00 $19.00/hour based on experience
When patients enter our outpatient physical therapy center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Collect copays from patients manage payer approvals and conduct insurance authorizations and verifications
- Regular communication with parties such as therapistsinsurance companies attorney offices translation companies market operational leaders and business development team
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED
Preferred Qualifications:
- Health Care Experience
Physical Requirements:
- Ability to communicate clearly and professionally with coworkers and patients
- Ability to multitask phone computer and inperson interactions
- Ability to use computer scheduling software (with appropriate training)
- Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
- Appropriate manual dexterity to enable typing (including 10key)and mouse usethroughout a work day/shift
- Ability to walk stand bend and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Grant
