HIMS Support Staff
HIMS Support Staff
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Job Description
Job Details
Join Our Team at ValleyWide Health Systems Inc.
Were seeking a detailoriented HIMS Support Staff to provide centralized records management support to clinical staff and patients. If you have a strong understanding of medical records attention to detail and a passion for patientcentered care wed love to have you on our team!
Key Responsibilities:
Records Management & Documentation
- Maintain and organize patient records in compliance with ValleyWide policies and HIPAA guidelines.
- File documents accurately and efficiently with minimal assistance and errors.
- Ensure proper categorization and differentiation of documents within the electronic health record system.
- Work proactively to obtain missing records and ensure complete documentation for patient care.
- Request and prepare paper charts for electronic conversion as needed.
Data Entry & Electronic Health Record Maintenance
- Enter laboratory results received from noninterfaced outside entities ensuring provider review and quality assurance.
- Attach received diagnostic images to the correct patient order in the electronic chart and update order statuses accordingly.
- Follow up on outstanding lab and diagnostic reports proactively retrieving results from approved facilities.
Patient Records & Release of Information
- Manage requests for patient record transfers from outside healthcare facilities ensuring proper authorization and compliance.
- Verify patient identifiers and ensure accurate release of information before transferring records.
- Update patient status and primary care provider (PCP) information while ensuring proper deactivation of medications and orders per PHI clinical guidelines.
- Maintain electronic PHI logs of released patient information and generate encounters for billing when appropriate.
Administrative & Communication Support
- Answer phone calls professionally document required information and assist with patient and provider inquiries.
- Maintain productivity standards and ensure timely completion of assigned tasks with minimal errors.
- Provide outstanding customer service to both internal and external stakeholders.
Qualifications & Skills:
Education: High school diploma or GED required.
Technical Skills: Intermediate proficiency in Microsoft Word Excel and Outlook.
Knowledge: Familiarity with medical terminology and HIPAA guidelines.
Soft Skills:
- Strong attention to detail and ability to manage multiple priorities.
- Professional communication skills in person and over the phone.
- Positive attitude enthusiasm for the organizations mission and strong interpersonal skills.
Why Join ValleyWide
ValleyWide Health Systems Inc. is committed to fostering a culture of patientcentered care safety and excellence. As an HIMS Support Staff member youll play a crucial role in ensuring accurate and efficient medical records management to support quality patient care.
We offer a comprehensive benefits package including:
- Free Health Insurance (additional plan options available)
- Employerpaid Air Ambulance Coverage (MASA)
- Employerpaid Basic Life LTD STD
- Retirement Match
- Health Dental Vision Insurance HRA FSA DCA Retirement Plan
- Paid Leave:
- Vacation: 10 days accrued per year
- Sick Leave: 12 days accrued per year
- Holidays: 8 days per year 2 Floating Holidays
For more information and to apply visit our website: ValleyWide Careers
Equal Opportunity Employer Statement: ValleyWide Health Systems Inc. is an Equal Opportunity Employer. We do not discriminate based on race color religion national origin sex age disability or any other status protected by law. All qualified applicants will receive equal opportunity with hiring decisions based on jobrelated factors.
Employee Rights Under the Family and Medical Leave Act (FMLA) For more information on employee rights under FMLA please visit: FMLA Employee Rights
Employment Type
Full-Time
