DescriptionUBDS is seeking a highly skilled Senior Network EngineerDesign with customer facing skills and hands on experience to join our Secure Connectivity team playing a pivotal role in client facing projects and engagements.
Responsibilities
- Design and deploy network solutions and enhancements to existing network deployments software and operating systems
- You will diagnose problems and troubleshoot issues across a number of technologies such as Cisco ASA/Firepower Palo Alto HPE Aruba EdgeConnect SDWAN Wired and Wireless LAN along with some more traditional/legacy network solutions.
- You will be a problemsolver passionate about networking.
- Our customerfacing role will expose you to a diverse group of teams providing endless opportunities for career growth in a challenging and fastpaced environment.
- You will be a SME for more junior engineers within the team
- Effectively communicate with customers regarding technical issues and customer service inquiries both orally and in writing.
- Diagnose and troubleshoot wireless security switching and other various networkrelated issues
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages misconfigurations and complex networking issues on customers devices.
- Work with colleagues and our clients teams to diagnose and resolve critical escalated issues.
RequirementsAbout You
- Proven experience in overseeing the design development implementation and troubleshooting of complex network solutions
- Thorough comprehension of fundamental networking protocols including TCP STP Ethernet OSPF BGP etc.
- Experience working on LANs VLANs WLANs VPNs NAT devices DHCP servers DNS servers etc.
- Experience designing and troubleshooting WiFi networks
- Outstanding communication skills both written and verbal
- Excellent client / customer facing skills and an ability to communicate at all levels within an organisation
- Experience in computer networking related problem solving critical thinking and troubleshooting.
- Excellent analytical skills and an ability to multitask and work under pressure.
- Ability to prioritise workloads
- Networking certifications: CCNA as a minimum
- Hands on experience with some or al of the following: Cisco routing and switching Cisco SDWAN Cisco Meraki HPE Aruba wired and wireless LAN HPE Aruba EdgeConnect (Silverpeak) VMWare SDWAN Palo Alto firewalls and cloud experience with Azure and AWS.
Benefits
Why people choose to grow their careers at UBDS
People are the most important aspect of our business so adding the right people to the team and helping them grow is critical. This is why weve invested in a peoplefocused team to look after the entire employee experience.
With an impressive portfolio of customers in both the public and private sectors we have a variety of exciting projects to be involved in. As a technology agnostic organisation youll gain exposure to the worlds leading and latest technology.
Employee Benefits
Training All team members are offered a number of options in terms of personal development whether it is technical led business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday You will receive 25 Days holiday plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidaysElectric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service coverHybrid Working UBDS offers a flexible working environment to help enable you to operate at your maximum regardless of your location. With offices in London & Manchester we offer a culture that is focussed on outcomes and giving you a work life balance but at that same time creating and driving a culture of inclusivity and togethernessAbout UBDS
UBDS was born out of a vision to build lasting relationships by delivering digital transformation solutions with unrivalled speed and efficiency. We have taken complex organisations to the frontier of innovation transforming enterprise and public sector to be faster leaner and more competitive.
Organisations turn to us for deep knowledge specialist skills years of onthejob experience and our cando and getit done culture.
Projects are personal. Our work is an extension of the values we embody and we are always looking for ways to fill the gap for our clients. For us its about top and bottomline growth and equipping our clients with cuttingedge technology that empowers innovation.
We exist to deliver significant measurable and sustainable digital transformation and we achieve this by delivering value to our customers in the following ways:
1. Accelerating change
2. Ensuring frictionless high performance
3. Mitigating risk and ensuring security
From advisory to design and execution we implement the technology that aligns with our clients goals to help them innovate and thrive. We have four key values that guide the way we work together engage with our customers make decisions and ultimately succeed:
Our reputation is everything We are passionate about technology and innovation We deliver value and make an impact We keep it simple and make it happen
Interested in joining our innovative team
Get in touch. To find out more about this role one of our other vacancies or to just talk about UBDS and where you might fit into one of our free thinking and everadvancing teams please head to or send your CV to
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender sexual orientation marital or civil partner status pregnancy or maternity gender reassignment race colour nationality ethnic or national origin religion or belief disability or age.
Required Experience:
Senior IC