Supervisor, Home and Community Based Services - Full Time Days
Supervisor, Home and Community Based Services - Full Time Days
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$ 18 - 29
1 Vacancy
Job Description
Sanford Health is one of the largest and fastestgrowing notforprofit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours Day Shifts (United States of America)Scheduled Weekly Hours:
40Salary Range: $18.00 $29.00Union Position:
NoDepartment Details
Summary
The supervisor home and community based services is responsible for organizing and supervising the operational components of the agency to ensure quality services are delivered to clients and field staff. Responsible for coordinating client cases in which a wide range of support services are delivered to help clients in their own homes. Responsible to meet set staffing level goals each month.Job Description
Interacts with clients families case management and the business office to ensure the client has the necessary services available. Responsible for the overall supervision of operations team including all operational components of payroll and electronic visit verification (EVV) billing scheduling visit and other administrative requirements. Responsible for reaching established staffing utilization in orientation and training of staff monitoring staff performance and productivity scheduling staff to meet client needs and assessing and planning client needs. Also responsible for corrective action and to established deadlines and submission to administrator and other parties. Responsible for the overall ownership of daily weekly and monthly operating reports. Responsible for reporting and resolving employee/client incidents and timely accurate communication with all managed care organizations (MCOs) third party assessors state regulatory agencies supervisors and other personnel as needed to promote responsive appropriate care to all clients. Communication may be via phone email voicemail fax or other appropriate means of with MCOs state regulatory agencies and third party assessors regarding clients who have additional need for services to ensure appropriate paperwork is submitted and assessments are with MCOs third party assessors state regulatory agencies and other appropriate personnel when clients are discharged from paynobills (PNBs) and writeoffs are kept to a minimal level for group of clients. Responsible for reporting and resolving employee/client incidents and the business location and services to the community to increase sales and promote employment opportunities. Provides services consistent with all applicable federal/state regulations laws and program in quality improvement teams and activities as requested including random employee record audits. Ensures all regulatory compliance and appropriately escalates issues to leadership. Works with privacy officer to develop sound privacy and security evaluates and reports client information to the appropriate provide information regarding the employment process for family members under applicable programs in a timely as weekend on call supervisor on rotating excellent customer service to internal and external other duties as assigned.Qualifications
High school diploma strongly preferred.Two years experience in sales customer service project management case management or scheduling knowledge of disabilities home healthcare and federal/state benefits for people with disabilities such as Medicaid Social Security and Waiver programs.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to
Required Experience:
Manager
Employment Type
Full-Time
