Senior Manager, Digital Transformation
Senior Manager, Digital Transformation
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Job Description
Country:
United States of AmericaLocation:
CAG23: DLS VRF Atlanta 3300 Riverwood Pkwy Atlanta GA 30339 USACarrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a worldclass diverse workforce that puts the customer at the center of everything we do. For more information visit or follow Carrier on social media at @Carrier.
About This Role
Carrier is in the midst of a massive Digital Transformation which involves strategic operational business and technical alignment. The Strategy and Operations Leader sits within Carriers Digital Center of Excellence and will support the full endtoend Digital strategic planning cycle from longterm visioning and operational alignment to goals cascade and metrics tracking for the Digital COE. This role will also lead DevOps test automation and communications within the Digital Center of Excellence. This position will report into Senior Director Digital COE.
Key Responsibilities:
- Partner with stakeholders to cultivate team and department strategic goals that align with broader Carrier strategy.
- Translate strategic goals into operational priorities with tactical metrics and milestones to benchmark progress.
- Monitor KPIs and milestones against strategic goals to provide actionable insights opportunities for improvement and best practice sharing.
- Build maintain and optimize userfriendly dashboarding tools to provide transparency into performance against goals.
- Manage measurement and reporting out of tactical and strategic KPIs related to delivery platform adoption and business value to Digital leadership team.
- Create hightouch Digital programming and presentations for Digital and Executive Leadership Team based on key strategic priorities and investments.
- Perform qualitative and quantitative research and data analysis to inform strategic development.
- Monitor and manage project budgets across various programs. Support management of overall department budget and lead adhoc financial analyses.
- Establish strategic and operational practices templates and tools to drive operational excellence
Required Qualifications:
- Bachelors degree
- 5 years of professional work experience in management consulting tech or highgrowth startup
Preferred Qualifications:
- Excellent program management skills to partner crossfunctionally
- Excellent communication and presentation skills including ability to engage with team members at all levels of the organization
- Previous experience analyzing client needs setting and managing expectations and influencing decisions
- Exceptional project management skills on complex and evolving work
- Ability to develop and translate strategic goals into actionable programs that balance the evolving priorities of the organization
- Detailoriented with an ability to think big picture
- Outcomedriven with focus on partnership and execution
- Strong strategic and creative problemsolving skills
- Teamplayer with a positive collaborative work ethic
- Digitally savvy with interest in cuttingedge digital trends
- Ability to bridge business needs and technical capabilities
#LIHybrid
RSRCAR
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
Senior Manager
Employment Type
Full-Time
