Business Development Representative
Business Development Representative
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1 Vacancy
Job Description
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin the most advanced customer service AI agent on the market lets businesses deliver alwayson impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30000 global businesses Intercom is setting the new standard for customer service. Driven by our core values we push boundaries build with speed and intensity and consistently deliver incredible value to our customers.
Whats the opportunity
As a Business Development Representative you will play a critical role in driving revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is to lay the foundation for Intercom Sales by engaging with prospects and customers and helping them understand the value of Intercom through creative & engaging prospecting.
We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Intercom and to push themselves outside of their comfort zones to achieve goals they never thought would be possible. In joining the Business Development team at Intercom you join a community that believes in development and promotion from within. Were looking for people who are excited to work in a fastmoving company make an impact and rapidly develop their career in sales.
As a BDR team we empower one another to achieve our goals exceed expectations and continue to deliver real business impact. Were looking for a teammate to do the same!
What will I be doing
- Creating and prioritizing strategic target account lists.
- Generating new business pipeline for Account Executives through cold calling email social etc.
- Following up and creating value to Marketing Qualified Leads (MQLs).
- Providing a great experience for Intercoms prospective customers.
- Maintaining an uptodate knowledge of our product and its value to customers.
- Demonstrating an ability to attract new customers.
- Working with cross functional teams to improve business processes.
- Engaging in team development and mentoring.
What skills do I need
- Strong desire to build a career in Sales you want to be in an Account Executive or closing role in the future.
- 2 year of customerfacing work experience (Sales and/or SaaS experience is a ).
- Operational Excellence You can use your time in an effective and efficient manner to complete revenue driving activities you can quickly identify where to focus your efforts to drive more pipeline.
- Competitive Landscape & Industry Knowledge is crucial. Youll bring an understanding of the SaaS landscape and our target verticals. You always want to stay on top of the lastest news & industry trends.
- Prospecting skills (cold calling email social) You know how to leverage modern sales engagement tools to deliver prospect engagement across multiple channels (phone email LinkedIn).
- Communication You can articulate your thoughts and express ideas effectively using verbal written and nonverbal communication skills (to inform instruct and persuade) to different audiences. You listen effectively and love to partner and collaborate with your peers.
- Growth Mindset Youre selfaware and understand both your strengths and weaknesses. You understand every day is an opportunity to be 1% better than the day before. You proactively seek feedback.
- Results Oriented You bring a never settle approach to quota progression and team development. Results oriented BDRs are hungry to succeed and raise the bar.
Bonus skills & attributes
- Bachelors Degree preferred.
- Familiarity with these systems and tools: (SFDC Outreach Cognism Zoominfo LinkedIn Sales Navigator).
Benefits
We are a welltreated bunch with awesome benefits! If theres something important to you thats not on this list talk to us! :)
- Competitive salary and meaningful equity
- Comprehensive medical dental and vision coverage
- Regular compensation reviews great work is rewarded!
- Open vacation policy and 10 corporate holidays
- Paid Parental Leave Program
- 401k plan & match
- Inoffice bicycle storage
- Fun events for Intercomrades friends and family!
*Proof of eligibility to work in the United States is required.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time and do not challenge or confront anyone for their views on nonwork related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race color religion creed national origin ancestry sex gender age physical or mental disability veteran or military status genetic information sexual orientation gender identity gender expression marital status or any other legally recognized protected basis under federal state or local law.
Is this role not quite what youre looking for Join our Talent Community to stay connected with us.
Required Experience:
Unclear Seniority
Employment Type
Full Time
