Assistant Banquet Manager | Philadelphia Marriott Old City
Assistant Banquet Manager | Philadelphia Marriott Old City
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What Youll Do:
Interview hire train recommend performance evaluations resolve problems provide open communication and recommend discipline and/or termination when appropriate. Use the PMHS efforts for all recruiting and onboarding activities.
Supervise the setup of function rooms to include placement of linens silver china and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness proper inventory and setup.
Verbally communicate with a calm positive demeanor during the course of the function with the kitchen service beverage convention services and engineering staff as well as the guest host to ensure timely execution of events quality service and adherence to all applicable federal state local safety and health regulations and corporate standards.
Oversee serving staff to ensure that all federal state local and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
Ensure that PMHSs cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all PMHS accounting policies and practices to ensure compliance.
Supervise cleanup of function room and proper breakdown and storage of equipment.
Enter billing information into point of sale/automated sales system in order to generate a final guest check.
Check staff attendance according to schedules and adjust and reassign server stations as necessary in order to provide quality service during functions.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other jobrelated duties as assigned.
Abilities Required
Must have the ability to communicate in English. Selfstarting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitchin and help co workers with their job duties and be a team player. Must have comprehensive knowledge of food and beverage preparations service standards guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Knowledge of all applicable federal state and local health and safety regulations. Ability to grasp lift carry or transport up to 50 pounds. Ability to operate various food and beverage equipment present at a function. Ability to set realistic goals and standards. Able to work a flexible schedule nights weekends and holidays are required.
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times and that you treat all guests and associates with courtesy and respect under all circumstances. Every PMHS associate is a guest relations ambassador every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience your work habits should always meet and strive to exceed hotel standards for work procedures dress grooming punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures particularly regarding key controls lifting heavy objects using chemicals and effectively reporting safety hazards and safety concerns.
Required Experience:
Manager
Employment Type
Full-Time
