System Administrator
System Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Type: Onsite
Contract Length: 6 month possible extension
Position Overview:
Seekinga System Administrator 2 to provide tier 1 and 2 helpdesk support.
Duties:
Provide Tier 1 and Tier 2 helpdesk support including handson telephone and remote assistance for both local and field staff.
Configure and install personal computers laptops and tablets.
Install approved peripheral hardware including networked and local printers multifunction devices and agencyspecific equipment.
Monitor and respond to usersubmitted tickets via the agency helpdesk system.
Deliver basic hardware and software training to users focusing on desktop use and accessing network resources.
Meet departmental and project deadlines.
Document and present recommendations for issue and risk remediation to team leads and managers.
Perform other duties as assigned.
Required Skills:
2 years of experience with Microsoft Windows 11
1 year of experience with Microsoft Windows Server 2019/2022
1 year of experience with Microsoft Active Directory
1 year of experience with Microsoft Office 365
Preferred Skills:
- 1 year of experience with Microsoft Endpoint Configuration Manager
Required Experience:
Senior IC
Employment Type
Contract
