Fraud Detection Unit Specialist
Fraud Detection Unit Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Employee Applicant Privacy Notice
Who we are:
Welcoming collaborative and having the opportunity to make an impact is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the worlds largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection security decisionmaking analytics and regulatory compliance functionality combined with customized responsive and flexible programs to accelerate the success of all payments companies and solve tomorrows payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at the role:
Join our mission to protect customers and fight fraud. As a Fraud Detection Unit Agent you will play a key role in identifying suspicious activity reviewing transactions and helpingsafeguard accounts. This entrylevel position is perfect for someone who is detailorientedeager to learn and passionate about making confident wellresearched investigate fraud alerts contact customers when needed and help ensure cases are resolved quickly and accurately. If you are a strong communicator comfortable workingindependently and ready to grow your career in fraud preventionthis is your opportunity to make an impact from day one..
What youll do:
Review ACH credits card transactions and other payment activity for signs of fraud.
Conduct deposit reviews verifying deposit details such as source amount andlegitimacy.
Conduct Know Your Customer (KYC) reviews verifying identification and supportingdocumentation.
Screen accounts against OFAC sanctions lists and take appropriate action based onfindings.
Analyze fraud alerts identify patterns and trends and escalate highrisk cases whennecessary.
Coordinate with crossfunctional teams to investigate and resolve fraud incidents.
Maintain accurate and detailed case notes for all alerts and account reviews.
Use sound judgment and critical thinking to make decisions and ensure timely fraudresolution.
Contribute to fraud trend detection and support the ongoing protection of
customers.
Familiarity with payment channels such as checks ACH wires and debit/credit cards.
Strong time management and interpersonal skills with the ability to collaborate acrossdepartments.
Ability to build and maintain relationships across crossfunctional and external teams.
Proficient with Microsoft Office and Google Workspace tools.
Excellent verbal and written communication skills.
Able to make sound decisions and consistently apply judgment in identifying fraud.
Detailoriented with a processfocused mindset.
Takes accountability and ownership for results and work quality.
Thrives in a fastpaced highvolume teambased environment.
Strong organizational skills and ability to prioritize work effectively.
High school diploma or equivalent required.
Must be available to work from 5:00 AM 2:30 PM or 6:00 AM 3:00 PM TuesdaySaturday
Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion (including religious dress and grooming practices) sex (including pregnancy childbirth and related medical conditions breastfeeding and conditions related to breastfeeding) gender gender identity gender expression national origin ancestry age (40 or over) physical or medical disability medical condition marital status registered domestic partner status sexual orientation genetic information military and/or veteran status or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Galileo is committed to embracing diversity. As part of this commitment Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process please let your recruiter know or email .
Due to insurance coverage issues we are unable to accommodate remote work from Hawaii or Alaska at this time.
Required Experience:
Unclear Seniority
Employment Type
Full Time
