Director - Integrated Ops Strategy & Analytics
Director - Integrated Ops Strategy & Analytics
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1 Vacancy
Job Description
Theres never been a more exciting time to join United Airlines. Were on a path towards becoming the best airline in the history of aviation. Our shared purpose Connecting People Uniting the World is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees we have a unique responsibility to uplift and provide opportunities in the places where we work live and fly and we can only do that with a truly diverse and inclusive workforce. And were growing in the years ahead well hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy healthy and welltraveled. From employeerun Business Resource Group communities to worldclass benefits like parental leave 401k and privileges like space available travel United is truly a oneofakind place to work. Are you ready to travel the world
Key Responsibilities:
The Director of Integrated Operations Strategy and Analytics is responsible for leading a team of 20 professionals focusing on driving operational performance through datadriven insights collaboration business process optimization and strategic program management. This role is pivotal in understanding the entire spectrum of operational performance by region or hub/station from structural considerations to execution ensuring that business decisions are guided by robust analytics and a deep understanding of the business inclusive of schedule design. The position balances operational enhancements with cost considerations to create a more efficient and resilient schedule ultimately benefiting the overall enterprise. This includes collating data reviewing and analyzing the schedule development process the operational execution of the schedule and all competitive performance trends as they related to our corporate reliability metrics. The position will provide adhoc analysis and strategic program management on a wide range of topics related to all aspects of Uniteds operational analytics will be a key enabler to help solve potential customer or operational issues by providing solutions to both the schedule development process and operational addition this role is responsible for leading all members of the team to be focused on building United into the worlds greatest airline.
Operational Strategy and Improvement
Proactively identify and evaluate initiatives to improve operational performance and competitiveness. Guide and advise on strategic operational improvements using data insights ensuring optimal performance and competitiveness. Analyze schedule design from an operational constraint perspective collaborating with internal operational stakeholders and network planning to create a schedule that maximizes the enterprises overall performance.
Collaboration with Network Planning
Partner with network planning teams to develop more operationally robust schedules considering both the benefits and costs to the enterprise. This includes adjusting capacity analyzing scheduling impacts and building strategies for longterm operational efficiency. Work closely with stakeholders to ensure alignment on goals and maintain a strong focus on delivering results that benefit the broader organization.
Regional Performance Analytics and Benchmarking
Analyze operational execution and work with operational teams across regions and hubs to understand their unique execution strengths and opportunities identifying areas for improvement and facilitating knowledgesharing and to drive continuous improvement. Benchmark performance against other airlines to identify best practices and competitive positioning ensuring the organization remains a leader in operational excellence.
Team Leadership and Development
Lead and mentor a team of analytics professionals fostering a culture of continuous improvement and innovation. Drive the teams focus on understanding the operations delivering datadriven insights that support strategic goals and ensure that all team members are aligned with the broader objectives of the organization.
Predictive Analytics and Solution Development
Leverage predictive analytics to identify potential operational disruptions and recommend solutions. Provide targeted analysis to optimize performance indicators like ontime rates productivity and customer experience. Develop insights that help the organization proactively address issues before they impact performance.
United values diverse experiences perspectives and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Whats needed to succeed (Minimum Qualifications):
Bachelors degree in aviation Finance Network Planning Engineering or Operations
10 years of airline experience with proven executive leadership interaction managerial and analytical skills
3 years of proven experience in operational strategy network planning and strategic management activities preferably in the airline industry.
Demonstrated leadership skills with experience managing and developing a team.
Excellent communication and collaboration abilities with a track record of working effectively across departments.
Understanding quantifying and solving complex airline operational issues.
Analytical mindset with expertise in using data to drive decisions and solve complex operational challenges.
Strong business acumen with the ability to balance operational improvements with cost management.
Knowledge of Domestic Network and Network Planning tools (schedule manager profit manager FPS data feeds)
What will help you propel from the pack (Preferred Qualifications):
Masters degree in engineering or quantitative field
3 management and/or 1 years of experience specific to the position
Expert knowledge of Domestic Network and Network Planning tools (schedule manager profit manager FPS data feeds) or handson Domestic Network Planning experience
Required Experience:
Director
Employment Type
Full-Time
