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You will be updated with latest job alerts via email$ 37907 - 56431
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Are you passionate about providing excellent customer service in a dynamic highenergy environment Do you enjoy working with people and helping them find the perfect product If so we invite you to join our team for an exciting and rewarding career at the Pennsylvania Liquor Control Board (PCLB)! We are offering a fantastic opportunity to work as a Sales Team Lead in a customerfocused retail role with all the perks of fulltime state employment!
As a Sales Team Lead you will serve as a lead worker for a shift which includes guiding a team of clerks and working in collaboration with the Fine Wine & Good Spirits management team. Responsibilities include managing daily store functions such as positively engaging with customers ringing up sales unloading shipments stocking shelves building displays and maintaining store cleanliness. You will also oversee and train lowerlevel clerks ensuring they adhere to store procedures and policies and provide assistance with customer service cash management and inventory reports for the shift.
Key Responsibilities:
Lead a shift effectively ensuring smooth store operations and providing guidance to lowerlevel clerks.
Provide topnotch customer service helping shoppers find what they need.
Manage sales transactions with a computerized cash register.
Unload shipments stock shelves and assemble product displays.
Maintain store cleanliness and ensure a positive shopping environment.
Provide onthejob training to less experienced staff ensuring they understand store procedures and policies.
Complete shift reports including accounting and inventory management and address cash management issues.
Resolve customer service and productrelated concerns promptly.
Work independently while leading and guiding other clerks.
Safely lift products occasionally overhead or from a squatting position from the floor weighing 30 to 50 pounds and occasionally up to 60 pounds ensuring both personal safety and product protection.
Stand for extended periods of time.
Keep the store clean and organized.
Utilize scanners box cutters dollies carts hand trucks and pallet jacks.
Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
Work in a friendly teamoriented environment where every day brings new challenges and rewards.
Must be willing to travel as needed.
If you are someone who has the passion for helping customers then come grow your career with the Pennsylvania Liquor Control Board!
Work Schedule and Additional Information:
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
Legal Requirements:
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Full-Time