Server Lounge - Seasonal, Pool Snack Bar (Caesars Atlantic City)
Server Lounge - Seasonal, Pool Snack Bar (Caesars Atlantic City)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ESSENTIAL FUNCTIONS:
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat
and positive attitude creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guests wins. Is ready to serve and is informed of daily information; builds
relationships by greeting guests with a warm friendly verbal greeting. Anticipates needs and provides fast flawless
service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards
programs and card membership. Provides a warm farewell and thanks guests for visiting.
Works in assigned lounge area and provides fast friendly professional beverage and food services to all guests in
accordance with departmental standards. Presents the drink order to the bartender and writes check properly while waiting
for drinks to be made. Presents the drinks to the guest. Obtains food orders and presents to kitchen personnel for
preparation. Obtains food when prepared and presents to guest. Removes dirty dishes glasses and silverware from table
as needed. Presents checks to the guest accepts payment and gives change when necessary. Provides personal service and
uses guest name. Serves as ambassador of goodwill while working and during customer/public relations functions. Also
appears in publicity photos. Works closely with Caesars Rewards Center to promote new card sign up programs. Promotes
casino events and programs and has knowledge of tier level. Monitors guest consumption of alcohol and intervenes as
needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times.
EDUCATION/SKILLS/EXPERIENCE:
Open. Ability to present change correctly and has knowledge of guest charge procedures. Must be familiar with tray
service food menu and cocktail ingredients. Must have completed the PRIDE certification prior to first shift. Excellent
customer service/communication skills. Ability to carry tray and stand for long periods.
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements effort or working conditions associated with the job. While
this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be
performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Employment Type
Full-Time
