Manager Retrieval Services
Manager Retrieval Services
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a strategic and detailoriented Manager Retrieval Services to oversee endtoend chart retrieval operations across multiple vendor and payer engagements. This role requires a strong project management foundation a deep understanding of healthcare workflows and the ability to lead crossfunctional teams in a highstakes compliancedriven environment.
Key Responsibilities:
Lead and manage chart retrieval programs with external vendors health plans and provider networks
Own all phases of project deliverytimelines budgets vendor SLAs and performance KPIs
Track retrieval volumes and completion rates; report progress against goals using project dashboards and status reports
Act as the key liaison between retrieval vendors internal IT/data teams and client stakeholders
Ensure HIPAA compliance and secure documentation practices throughout all stages of retrieval
Support internal and external audits escalate and resolve issues and manage remediation plans
Collaborate with analytics and coding teams to prioritize highvalue retrieval targets that maximize ROI
Qualifications:
35 years of project or program management experience ideally in healthcare or risk adjustment environments
Deep understanding of CMS risk adjustment HCC coding and chart retrieval workflows preferred
Prior experience managing vendors such as Datavant Change Healthcare CIOX or similar
Proficient in Excel project tracking software and reporting dashboards (e.g. Smartsheet Tableau)
Comfortable handling multiple workstreams and tight deadlines in a fastpaced setting
PMP or equivalent project management certification preferred
Familiarity with Medicare Advantage ACA risk adjustment programs and HIPAA/HITECH regulations strongly preferred
Required Experience:
Manager
Employment Type
Full-Time
