Clinic Supervisor - Glendale OHNS Associates - Full Time 8 Hour Days (Exempt) (Non-Union)

Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians staff and outside departments in order to address problems issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff which may include Support Coordinators Medical Assistants and LVNs.

Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians staff and outside departments in order to address problems issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff which may include Support Coordinators Medical Assistants and LVNs.

Essential Duties:

• Supervise and Coordinates personnel actions including but not limited to performance evaluations timeoff requests staff disciplinary actions hiring and terminating staff.
• Serves as a personal contact for physicians staff and outside departments in order to address problems issues or concerns that require attention and real time resolution.
• Generates Daily Room/Staff Assignments. Arranges for staff coverage as needed.
• Plans and directs staff development training for all clinic staff to ensure compliance with hospital policies and clinical competencies.
• Participates in Quality Assessment and Performance Improvement initiatives including but not limited to assisting in development of clinic procedures and protocols
• Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.
• Promotes security by alerting appropriate personnel for safety fire and other unsafe situations. Reports any unusual occurrences to Clinical Manager. Responds to emergency situations using standard emergency protocols and procedures.
• Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members as requested.
• Maintains a safe environment in accordance with standards policies and safety regulations. Ensures compliance with infection control policies.
• Coordinates staffing to ensure breaks and meal periods are covered. Provides coverage as needed.
• Balances cash drawer daily per USC policy. Ensures copays and other cash payments are collected. Ensures all Batches are closed out at the end of each clinic day.
• Other administrative/analytical work as required including preparing meeting agendas on an as needed basis.
• Performs other duties as assigned

Required Qualifications:

• Req High School or equivalent
• Req Specialized/technical training Graduate from an accredited school of Certified Medical Assistant Certificate/Diploma program.

• If no Bachelors Degree must have Certified Medical Assistant Certificate/Diploma program with additional 25 years of experience.

• Req 3 years Lead or Supervisory experience.

• Req Organization/time management skills.
• Req Strong clinic/ambulatory care operations and knowledge of federal state and local laws/regulations
• Req Excellent verbal and written communication skills
• Req Proficient in Microsoft Office and computer skills

Preferred Qualifications:

• Pref Bachelors Degree In a related field

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213)or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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