Director of Rooms
Director of Rooms
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1 Vacancy
Job Description
Be the maestro orchestrating the symphony of guest experiences overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence youll play a pivotal role in elevating our guests satisfaction by maintaining impeccable standards in room quality housekeeping and overall hospitality.
Core Responsibilities
Within the Auberge family our people always find new ways to look after the business their guests and their teammates. Within this the key responsibilities for this position are:
- Manage the daytoday operations of the rooms division overseeing housekeeping front office and guest services to ensure a smooth and efficient operation.
- Lead and motivate a diverse team of housekeeping and front office professionals providing guidance training and support to ensure excellence in service delivery.
- Implement and uphold high standards of guest service ensuring that all guests experience a seamless checkin comfortable stay and efficient checkout process.
- Conduct regular inspections to maintain and enhance the quality of guest rooms ensuring cleanliness functionality and adherence to brand standards.
- Collaborate with revenue management to optimize room revenue through effective pricing strategies promotions and upselling initiatives.
- Foster effective communication and collaboration with other departments such as sales marketing and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency.
Pay Range: $120000 $130000
Qualifications :
- Several years of progressive experience in hotel management with a focus on rooms division operations housekeeping and front office management. Prior experience in supervisory or managerial roles is essential.
- A proven track record of delivering exceptional customer service with a keen understanding of guest satisfaction metrics and strategies for continuous improvement.
- Strong leadership abilities with the capacity to inspire and lead a diverse team. Demonstrated experience in staff training performance evaluation and fostering a positive work environment.
- Sound analytical and strategic thinking skills including the ability to analyze performance metrics make datadriven decisions and implement strategies to optimize room revenue and guest satisfaction.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Shinrin Yoku LLC is an Equal Opportunity Employer M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Shinrin Yoku LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
