Principal Product Manager - Tech, Rufus Shopping AI, Rufus
Principal Product Manager - Tech, Rufus Shopping AI, Rufus
Posted on :
19-05-2025
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1 Vacancy
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Job Description
We are seeking a Principal Product Manager Tech to improve Rufus helpfulness when customers dont know exactly what they want. Rufus is Amazons Shopping AI a highvisibility customer experience leveraging large language models (LLMs) as a flagship GenAI investment within the Stores business.
Your role will be critical in making Rufus really helpful for customers for upper funnel shopping missions and ensuring it becomes an essential part of their shopping experience. If you are passionate about AIdriven experiences and reinventing how customers shop with GenAI this is a rare opportunity to define the future of conversational commerce at Amazon.
You will own and drive the vision strategy and roadmap for upper funnel shopping missions invent new ways to help customers progress in their shopping journey and make Rufus great at having fluid multiturn conversations. Success in this role will make shopping on Amazon significantly easier for customers and will drive a stepchange in customer engagement with Rufus. Your work will directly shape the future of shopping engagement on Amazon.
In this role you will shape Rufus CX and Science team priorities balancing engagement growth with highquality shopping outcomes. You will balance creative vision with technical execution making datadriven decisions while pushing LLM science and engineering to new frontiers. You will work directly with multiple Applied Science and Engineering organizations to create the worlds best shopping LLMs and invent new experiences that are only now possible. You will bring high judgment and high standards to design new user experiences and improve them relentlessly. You will invent new LLMdriven interactions balancing technical feasibility with customer delight.
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience technical product management
Experience working directly with Engineers on product enhancements
Experience in project management methodologies business analysis or process improvement
Experience driving technical products built on ML/AI/LLMs directly with Applied Science and Engineering partners.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Your role will be critical in making Rufus really helpful for customers for upper funnel shopping missions and ensuring it becomes an essential part of their shopping experience. If you are passionate about AIdriven experiences and reinventing how customers shop with GenAI this is a rare opportunity to define the future of conversational commerce at Amazon.
You will own and drive the vision strategy and roadmap for upper funnel shopping missions invent new ways to help customers progress in their shopping journey and make Rufus great at having fluid multiturn conversations. Success in this role will make shopping on Amazon significantly easier for customers and will drive a stepchange in customer engagement with Rufus. Your work will directly shape the future of shopping engagement on Amazon.
In this role you will shape Rufus CX and Science team priorities balancing engagement growth with highquality shopping outcomes. You will balance creative vision with technical execution making datadriven decisions while pushing LLM science and engineering to new frontiers. You will work directly with multiple Applied Science and Engineering organizations to create the worlds best shopping LLMs and invent new experiences that are only now possible. You will bring high judgment and high standards to design new user experiences and improve them relentlessly. You will invent new LLMdriven interactions balancing technical feasibility with customer delight.
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience technical product management
Experience working directly with Engineers on product enhancements
Experience in project management methodologies business analysis or process improvement
Experience driving technical products built on ML/AI/LLMs directly with Applied Science and Engineering partners.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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