PBX Operator - PRN
PBX Operator - PRN
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Classification: Hourly/NonExempt
Job Category: 5 Administrative Support Workers
Position Summary
The PBX Operator is the pivotal point of communication for the facility. They are responsible for answering incoming calls politely and ensuring they reach the correct department clinic or person. PBX Operators answer and log calls for clinics during their closed hours. Efficient information management is necessary as well as a pleasant demeanor. In case of emergencies or codes the PBX Operator is responsible for making sure that all necessary parties are informed of the situation via various methods of communication and that emergency services have been notified.
Essential Functions
Keep up to date oncall information as well as communication preferences for each contact
Adheres to and follows all patient experience initiatives
Reports to and depart from work on time and as scheduled
Performs other duties as assigned
Must be able to deal with stress while maintaining composure
Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).
Work Experience
At least one year of experience in customer service and/or related field is preferred.
Education
High school diploma or equivalent preferred.
Physical Demands and Work Environment
Lifting/Carrying Pushing/Pulling
Lbs. % Time Lbs. % Time
Movement % Time
Bend/Stoop/Twist 033
Crouch/Squat 033
Kneel/Crawl 033
Reach Above Shoulder 033
Reach Below Shoulder 033
Repetitive Arm 033
Repetitive Hand 3466
Grasping 3466
Squeezing 033
Climb Stairs None
Walking Uneven None
Walking Even 033
Environment % Time
Indoors 67100
Outdoors None
Extreme Heat None
Dusty None
Excessive Noise 3466
Equipment % Time
Motor Vehicles None
Foot Pedals None
Extreme Heat None
Dusty None
Excessive Noise 3466
Work near % Time
Machinery None
Electricity None
Sharps None
Chemicals None
Fumes None
Heights None
Endurance Hours at Once Total in 12HR
Sit 4 10
Stand 1 1
Walk 1 1
Employment Type
Gig
