RN Call Center - My Sanford Nurse
RN Call Center - My Sanford Nurse
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Job Description
Sanford Health is one of the largest and fastestgrowing notforprofit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours Varied Shifts (United States of America)Scheduled Weekly Hours:
24Starting Rate: $32.00 $48.00** experience credit added to wage **Union Position:
NoDepartment Details
Every other weekend pm shift 3 holidays a year varied 8 hour shifts may need to fill in on night shift for vacations/leavesSummary
Responsible for providing telehealth services involving all ages of patients. This includes telephone triage; health information and education; and physician and service referral and other specialty access lines using established protocols approved references and specific medical resources.Job Description
Demonstrates knowledge in decisionmaking for a diverse client population with a wide range of problems and acuity. Performs effectively in answering caller inquiries and crisis intervention following established protocols with appropriate communication and documentation. Performs ongoing systematic assessment and data collection focusing on physiological psychological and cognitive status. Provides educational and resource referrals based on patient needs. Instructs patients in an articulate and professional manner based on expressed needs and available resources. Demonstrates awareness of legal issues in all aspects of telephone triage. Documents health information accurately.
Qualifications
Bachelors Degree in nursing preferred. Graduate from an accredited nursing program preferred including but not limited to American Association of Colleges of Nursing (AACN) Accreditation Commission for Education in Nursing (ACEN) and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Any additional state licensure requirements must be obtained within first 30 days of employment.
Needs and maintains Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS). Obtains and subsequently maintains additional required department specific competencies and certifications.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to
Employment Type
Part-Time
